I cannot purchase games on the Xbox Android App

Discus and support I cannot purchase games on the Xbox Android App in XBoX on Mobile to solve the problem; Hi, this issue has been happening for me at least since the last Update (July 2020). When I select a game only two options come up. - Install on Xbox... Discussion in 'XBoX on Mobile' started by Maverick0289, Oct 15, 2020.

  1. Maverick0289
    Maverick0289 Guest

    I cannot purchase games on the Xbox Android App


    Hi, this issue has been happening for me at least since the last Update (July 2020). When I select a game only two options come up.

    - Install on Xbox One

    - Play on Xbox One

    Neither of which does anything once selected.

    I have reset my console, deleted and reinstalled the app, nothing seems to work.

    I've read several comments on the Google Play Store, Reddit and other platforms as ALOT of people are having the same issue.

    I've read a couple Microsoft Community threads with the same issue and they just seem to be ignored.

    What's Microsoft's plan here?

    Look forward to hearing from someone.

    :)
     
    Maverick0289, Oct 15, 2020
    #1
  2. GRENDEL PRIM3 Win User

    I can't purchase games on the Android Xbox app

    I have the exact same problem. I've done all the same steps, I was hoping that when I got a new phone it would fix it, but alas, I still have the same result.
  3. OHTHENOISES1111 Win User

    Ark Survival Evolved

    Also having this problem ever since the new dashboard went live for all.

    Cannot get the virtual keyboard to appear on the xbox w10 app nor the smartglass app (Android).
  4. OHTHENOISES1111 Win User

    Can't type on keyboard

    Also having this problem ever since the new dashboard went live for all.

    Cannot get the virtual keyboard to appear on the xbox w10 app nor the smartglass app (Android).

    Doesn't work for in game text chat, dashboard typing, or messaging.
  5. StuartATrueRed Win User

    Preview game licensing issue

    There is a temporary workaround, it is to purchase the games and add ons using xbox.com or the Xbox app on Windows 10, Android, Kindle or ios. If you do that then the games will work on any xbox one you use.
  6. Mishack47 Win User

    "There is no recent activity to display" message in profile on xbox.com

    I just tried install the Xbox app (Android) and there I can see everything. So it seams that it's really a problem of the website itself.

    (I cannot edit the previous post, sry...)
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I cannot purchase games on the Xbox Android App

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