I cannot see my current suspension on the enforcement website

Discus and support I cannot see my current suspension on the enforcement website in XBoX on Consoles to solve the problem; Ive been banned for 14 days & cannot access my suspension history to understand why i have been banned tried everything for days & still nothing... Discussion in 'XBoX on Consoles' started by Sweendo, Apr 24, 2019.

  1. Sweendo
    Sweendo Guest

    I cannot see my current suspension on the enforcement website


    Ive been banned for 14 days & cannot access my suspension history to understand why i have been banned tried everything for days & still nothing

    :)
     
    Sweendo, Apr 24, 2019
    #1
  2. XBF Ruben D Win User

    I cannot see my current suspension on the enforcement website

    Hello Sweendo!

    Thank you for responding back and letting us know that you have already tried a different network. Have you tried to sign into your account on either
    xbox.com or
    account.microsoft.com
    ? If so, were you able to sign in successfully or were you unsuccessful in signing in due to an error. also, if you haven't tried to sign in to either website let's go ahead and try to sign into either one and check your info to see
    if you need to update any of your information. This is to check to see if maybe there is an issue with your profile/account information.

    If you need further assistance afterwards please reply back letting us know. Again, thank you for posting on Xbox Forums!
  3. Sweendo Win User

    I cannot see my current suspension on the enforcement website

    I have tried multiple wifi connections to no avail sadly. Its loaded before previous to this suspension but for whatever reason it refuses to now
  4. Sweendo Win User

    I cannot see my current suspension on the enforcement website

    I have tried nearly every browser imaginable. It does not load on PC, xbox or mobile. Constantly trying every day since my suspension 5 days ago & still the site does not load.
  5. XBF Felixx P Win User

    I cannot see my current suspension on the enforcement website

    Hello
    Sweendo
    !

    I would suggest contacting an Xbox Live support agent by following the steps below. The agent would ONLY be able to look into your account and see what your suspension history
    is, your current suspension and when the current suspension began and ends. The agent will not be able to adjust the suspension in any way. If needed, maybe the agent can create a service ticket regarding the issue with your Suspension history page not loading
    up.



    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
  6. Sweendo Win User

    I cannot see my current suspension on the enforcement website

    I can sign in just fine to both websites. Its the suspension history page i cannot access not the websites
Thema:

I cannot see my current suspension on the enforcement website

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