I cannot sign in to Microsoft Jigsaw

Discus and support I cannot sign in to Microsoft Jigsaw in XBoX Games and Apps to solve the problem; The Xbox does not sign in on Microsoft Jigsaw games, therefore I can not continue my started games. c7f7a67e-aa68-4cd3-a62f-b3e1b59ac4de Discussion in 'XBoX Games and Apps' started by KathleenFrenette, Oct 12, 2019.

  1. I cannot sign in to Microsoft Jigsaw


    The Xbox does not sign in on Microsoft Jigsaw games, therefore I can not continue my started games.

    :)
     
    KathleenFrenette, Oct 12, 2019
    #1
  2. XBF Brad A Win User

    I cannot sign in to Microsoft Jigsaw

    Hi Kathleen,



    Thanks for coming to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there.



    Thanks,

    Brad
  3. SpyShadow Win User

    Help Microsoft Jigsaw wont sign in

    Microsoft Jigsaw occasionally won't sign in despite you being logged into your microsoft account, occasionally what has helped me is signing out of my account and back in on my device and than attempting to start Microsoft Jigsaw
  4. FumingSiamang14 Win User

    Cannot sign into Jigsaw

    Can sign into Xbox and solitaire etc but not jigsaw
  5. KillerCrocNC Win User

    PUZZLES WON'T DOWNLOAD

    I had the same issue - go to Settings > Apps, scroll down to Microsoft jigsaw. Click it but DO NOT click 'uninstall' - under the name Microsoft jigsaw and Microsoft Studios you will see 'advanced options". Click that and on the next
    screen click reset - ignore the warning. I used the reset and then re-loaded Jigsaw and it did NOT ask me to sign in again, and all my points were still in place - and the downloads worked again!
  6. Castellus Zemi Win User

    I can't sign in to Microsoft Jigsaw

    I am sorry about this issue. Here is the official support and FAQ page for Microsoft Casual games.

    https://support.xbox.com/en-US/games/game-titles/microsoft-casual-games-faq#834d6dccf2dc4ce5b5adfe96...

    You should be able to find a solution to help fix your problem here. If the problem is caused by a in game bug then you will need to contact the game developer. For more help you can also call official Xbox customer support.

    Xbox Customer Support Number: 1-800-469-9269 Monday - Friday 6am - 10pm Pacific time

    Saturday - Sunday 7am - 6pm Pacific time

    Hope this helps, Happy Gaming!!!
Thema:

I cannot sign in to Microsoft Jigsaw

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