I cannot use my Xbox Rewards for subscription 12 months live.

Discus and support I cannot use my Xbox Rewards for subscription 12 months live. in XBoX on Consoles to solve the problem; Hello, back in April , I just purchased using my Bing points a 12 month Xbox Live Gold membership I actually bought a couple of them. When I entered... Discussion in 'XBoX on Consoles' started by DogRox1, Aug 19, 2019.

  1. DogRox1
    DogRox1 Guest

    I cannot use my Xbox Rewards for subscription 12 months live.


    Hello, back in April , I just purchased using my Bing points a 12 month Xbox Live Gold membership I actually bought a couple of them. When I entered them in I was able to get the first one but not the second one because it said I could not use it right now.
    because I had three years full.

    Then I've posted this question, which is now locked

    https://answers.microsoft.com/en-us/xbox/forum/all/i-used-my-bing-points-for-12-months-live-xbox/f0228212-f8a0-44e7-ab07-5c994b15a7fa

    The person that locked my post claims according to his reply that I should be able to put it in when my 12 months are up, which is on the 7th of this month. So when I try to type in the code again it says it's been used already. so did i loose out on all
    those Microsoft reward points?

    Refrence post

    I was told I'd they would still be able to use them.

    edit update. Problem has been resolved thank you

    :)
     
    DogRox1, Aug 19, 2019
    #1
  2. {Parity} Win User

    I cannot use my Xbox Rewards for subscription 12 months live.

    You will need to contact
    Xbox Support
    for assistance.

    The best way to reach Live Support would be here:
    Xbox Support

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  3. d9sccr Win User

    Problem retrieving reward

    What is the rewards you're trying to retrieve?
    12 month Xbox Live subscription
  4. Cwizzler Win User

    Xbox Rewards "Golden Age"

    Hello ,

    Apologies for the inconvenience. We have escalated this issue to another team to investigate. Currently, it appears that your subscription is a free 12-month prepaid subscription. Since promotional subscriptions are not eligible for Rewards, this subscription
    time is not going towards the MyChallenge.
    I do not have a 12 month pre paid subscription. I have been renewing my membership on a month to month basis. I have already earned the 3 month reward but the 6th month hasn't been rewarded yet. Xbox Rewards ends in a few days. I will be very upset if I
    am screwed out of my 200 gems. This is unacceptable.
  5. Njal the Blue Win User

    Xbox Live- Free Online Games

    Here's my secret to playing free, it's called Microsoft Rewards and you can earn points FREE by doing your usual web searches using Bing and doing other daily tasks, like the odd quiz etc. These points soon add up and they can be redeemed for Xbox Live and
    Game Pass subscriptions, plus many other items. I saved mine up and got a 3 months live subscription, followed by a 12 months subscription, all for FREE that you crave for. I wouldn't say they are money hungary, if they are prepared to reward you for doing
    tasks that you do on a daily basis.

    As others have said, it's not as if the subscription is massive, I was paying £39.99 for 12 months, that equates to around 11-12 pence a day
  6. esolson Win User

    Unable to purchase Microsoft Points

    No, I've already checked Billing. I use Xbox Live 12-months cards for my subscriptions.
Thema:

I cannot use my Xbox Rewards for subscription 12 months live.

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