I can't access anything on my xbox live account after changing my email...

Discus and support I can't access anything on my xbox live account after changing my email... in XBoX Accessibility to solve the problem; I changed my primary email on my microsoft account by making my gmail the primary email, then removed the email i created for microsoft all together.... Discussion in 'XBoX Accessibility' started by MelissaBlake1, Apr 2, 2019.

  1. I can't access anything on my xbox live account after changing my email...


    I changed my primary email on my microsoft account by making my gmail the primary email, then removed the email i created for microsoft all together. And now, whenever I try and play a game or use any of my apps it says I cant access it because of how
    my microsoft account is set up. I've been trying to fix this issue for 2 days and I've gotten nowhere with it . Does anyone have any suggestions on what to do or know how to solve this problem?

    :)
     
    MelissaBlake1, Apr 2, 2019
    #1
  2. Atherza Win User

    I can't access anything on my xbox live account after changing my email...

    I'd recommend contacting
    support
    for account recovery help.
  3. XBF Brad A Win User

    I can't access anything on my xbox live account after changing my email...

    Hello Melissa,

    Thanks for coming to the forums with the issue you are having. If the email you removed was a Microsoft email such as Hotmail, outlook, live or MSN. You will no longer have access to any Microsoft products that uses email to sign in with as it deletes the
    email completely. You can try and request a call from support to see if they can assist you. As no one here have the tools for accounts.

    When you go to Contact Us to get it to request a chat follow these steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  4. Njal the Blue Win User

    I can't access anything on my xbox live account after changing my email...

    Was the email address a Microsoft one (@hotmail.com, @live.com, @outlook.com) if it was, chances are you may well have deleted the whole account. Can you log in at https://account.microsoft.com
  5. Conville14 Win User

    Microsoft did not recognize change in email, can't log in to xbox live

    I can't access the account page on my xbox because I am not connected to xbox live. I do not know the password to my old email account. I don't know how I am going to change my gamertag to the account I want without being able to access the account page.
  6. FullParaic Win User

    Account Glitch/auto renewal problem

    That is the problem even on my laptop I can't access "My Account". Works on my xbox but I can't change anything, and as of today the auto renewal is turned off - which is good - but it hasn't changed anything. My gold account is up in April and I have
    been trying to add a 3 month subscription, but the code isn't working. The problem is with my xbox.com access, not my actual xbox access, if that makes sense.
Thema:

I can't access anything on my xbox live account after changing my email...

Loading...
  1. I can't access anything on my xbox live account after changing my email... - Similar Threads - can't access anything

  2. Can't access xbox store, (can't but anything).

    in XBoX Sales and Promo
    Can't access xbox store, (can't but anything).: I haven't been able to purchase anything since yesterday, I'm getting code 0x00000193, any help would be appreciated. b7b34f12-be87-4fe3-abf6-a320a1b87a4d
  3. Can't access anything

    in XBoX Accessibility
    Can't access anything: Split from this thread. I move my Xbox from my bedroom to the living room I’m hooked up using my ethernet cable it’s not letting me access anything it just keeps on turning off and turn it back...
  4. Can't access anything on this site. Chat won't let me write in it. None of my games will sign ...

    in XBoX Games and Apps
    Can't access anything on this site. Chat won't let me write in it. None of my games will sign ...: None of my games are working since the latest win10 update. I tried to access chat and it won't let me type in my name. Same thing with phone call support. My store won't open either. Yet I can...
  5. Can't buy anything, or access 'Payment and Billing'

    in XBoX Games and Apps
    Can't buy anything, or access 'Payment and Billing': I cannot seem to be able to buy anything at all on the xbox live store or on the website. I cannot access 'Payment and Billing' either, in both cases, it just say ' Something went wrong' with no...
  6. can't access settings, home button doesn't do anything

    in XBoX on Consoles
    can't access settings, home button doesn't do anything: what's going on why isn't the home button working anymore when I press it the screen just goes a bit dark but nothing else, plus I can't access settings?! 9ceed2e7-14d8-467f-93a4-65be7457a324
  7. I got banned and my ban should over but i still can't access anything

    in XBoX on Consoles
    I got banned and my ban should over but i still can't access anything: I recently got banned until the 15th of October because my brother stole my phone and put some inappropriate pictures as my gamerpic and my back should be over but it still won't let me access...
  8. Account is connected to Live but can't access anything

    in XBoX on Consoles
    Account is connected to Live but can't access anything: So this is a bit of an odd problem. My Xbox One is definitely connected to Live as achievements unlock and register on my account and I can see which friends are online. However I can't access the...
  9. Can't open/access anything?

    in XBoX on Consoles
    Can't open/access anything?: I received a system update last night and tried to get on tonight. So far all I can do is look at the dashboard, pressing A to start anything doesn't work. I've tried doing a hard reset and...
  10. I Can't Access Anything on My Xbox One

    in XBoX on Consoles
    I Can't Access Anything on My Xbox One: So all of a sudden my Xbox One keeps giving me the error code "0x8000000b" when I try to access my Games and Apps or anything that I have pinned. I looked up the error code on Xbox.com and...