I cant access Minecraft anymore. Any help?

Discus and support I cant access Minecraft anymore. Any help? in XBoX Games and Apps to solve the problem; I had bought Minecraft digitally for the Xbox One. I've been playing it for almost a year now but now when I try to open it it says I need to purchase... Discussion in 'XBoX Games and Apps' started by NightNest667509, Sep 4, 2017.

  1. I cant access Minecraft anymore. Any help?


    I had bought Minecraft digitally for the Xbox One. I've been playing it for almost a year now but now when I try to open it it says I need to purchase it even though its been purchased and is installed. Any help?

    :)
     
    NightNest667509, Sep 4, 2017
    #1
  2. MisterFizzle
    MisterFizzle Guest
    I CANT PLAY MINECRAFT ANYMORE

    Hey there Arron,

    Sorry to hear you're having issues with Minecraft.

    If you've already double checked the steps that Hassassinade has listed, please go ahead and create a new thread in the

    Beta forums
    .
     
    MisterFizzle, Sep 4, 2017
    #2
  3. HassanB
    HassanB Guest
    I CANT PLAY MINECRAFT ANYMORE

    If something is not in your download history then this means that you did not pay for this item using your account. Please remember that you can only re-download content from the account that first purchased that content to begin with,
     
    HassanB, Sep 4, 2017
    #3
  4. XBF Houmaidi O Win User

    Minecraft cant access Minecraft anymore after migration

    Hello @BenShankroff!

    It's not in the migration instructions, but after the migration, you have to ADD a NEW account, and link it to your Microsoft account.

    On the login prompt in the java launcher, go back. You'll see the Mojang account you had been signing into - ignore it, and add a new account to the launcher. Using the email address associated with the Microsoft account you just migrated to, sign in with the email address and password of your Microsoft account.

    Give it a try if you haven't already. However, please let us know if you are receiving any specific error codes or messages when you try to access your account.
  5. MateusFontana Win User

    Minecraft cant access Minecraft anymore after migration

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community.

    We appreciate your coming to the Xbox community, and we're sorry you're having this issue. Could you tell us if you get any specific errors or messages when trying to access the game?

    *Thank you in advance for contacting us.
  6. JosefLBohorquez Win User

    I can't access minecraft anymore

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Simone

    Sorry to hear that, the only way to recover an Xbox account is via the account recovery form here https://account.live.com/password/reset

    You can try all the emails you remember or if you had a phone number attached to the account, you can use that too.

    Or you can try fill this other form too https://account.live.com/acsr

    Also, you could try alternative methods to recover your account here:

    https://support.microsoft.com/en-us/account-bil...

    Sadly, an account cannot be recovered with the gamertag alone.

    If you think your Minecraft account has been compromised:

    https://support.microsoft.com/en-us/account-bil...

    Cheers
  7. Aadi_308 Win User

    I can't access minecraft anymore

    Hi Simone, I had the EXACT same issue. Someone hacked into my account and changed the email which made it inaccessible for me. I have bwen trying to contact Microsoft but so far no luck, how did u contact them? It's really sad to be honest. I have lost all my progress if I can't get my account back.
  8. MisterFizzle Win User

    I CANT PLAY MINECRAFT ANYMORE

    Hey there Arron,

    Sorry to hear you're having issues with Minecraft.

    If you've already double checked the steps that Hassassinade has listed, please go ahead and create a new thread in the

    Beta forums
    .
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I cant access Minecraft anymore. Any help?

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