I can't buy backwards compatible games

Discus and support I can't buy backwards compatible games in XBoX Sales and Promo to solve the problem; So i tried buying pvz but it kept saying sorry we cant complete that purchase right now try again, so i did, nine times, but it didnt work, so i went... Discussion in 'XBoX Sales and Promo' started by sigilbreaker, Dec 29, 2018.

  1. sigilbreaker
    sigilbreaker Guest

    I can't buy backwards compatible games


    So i tried buying pvz but it kept saying sorry we cant complete that purchase right now try again, so i did, nine times, but it didnt work, so i went to your website instead of the xbox marketplace on xbox one, same result, then i waited a day, same thing
    happened on both console and pc, so i used my dads credit card, same thing, and i just bought a game called doom and destiny to test my card, it worked but pvz still didnt, why

    :)
     
    sigilbreaker, Dec 29, 2018
    #1
  2. dR3K0b Win User

    Gifting a friend Call of Duty: World at War

    But it's backwards compatiable? He can't use gift cards to buy backwards compatible games?
  3. Xbox go home NL Win User

    Can't buy backwards compatible games on marketplace?

    It's not gears 3, (for as far as i know gears 3 is not backwards compatible)

    I can't download any backwards compatible game.

    Is there another way then to log in on a xbox 360 console? like if i buy a physical disc of a backwards compatible game, would it work then? and would i be able to download 360 games after that.
  4. CrazY1985 Win User

    [Closed]

    GIftcards can't be used to buy backward compatible games on Xbox One X.
  5. DeoGame99 Win User

    Can I buy an backwards compatible game on xbox one, then download it on my 360?

    Yes, but only backwards compatable games. For example, you can't buy some games on the Xbox One, onky the 360.
  6. XBF Diego M Win User

    I can't buy backwards compatible games

    Hi there,

    Sometimes the Xbox 360 marketplace can have difficulties making purchases on anything besides the Xbox 360 console since that was what it was originally engineered for. I've personally had an issue once but it resolved on it's own. I think the Xbox 360 Marketplace
    may be having server issues in your area since you have confirmed the card works and the Microsoft Store works for you too.

    I'd take a look at your billing account and just re-add your billing information, but it's best to contact customer support and open a case with them and see what they can do since they have the proper support and verification tools to look into the account:

    https://support.xbox.com/contact-us
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I can't buy backwards compatible games

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