I cant change my address

Discus and support I cant change my address in XBoX on Consoles to solve the problem; I keep trying to add a new payment method on my xbox but when I get to the address part my old address shows up and it wont let me delete it the text... Discussion in 'XBoX on Consoles' started by chantelwright1, Feb 12, 2019 at 10:54 AM.

  1. I cant change my address


    I keep trying to add a new payment method on my xbox but when I get to the address part my old address shows up and it wont let me delete it the text cursor is at the very beginning of the address and it wont let me move to the end to delete it I hope
    this makes sense

    :)
     
    chantelwright1, Feb 12, 2019 at 10:54 AM
    #1
  2. choppyseize Win User

    I cant change my address

    Also you may want to try a different browser and make sure you're in account settings on the desktop site.
  3. Njal the Blue Win User

    I cant change my address

  4. Cowgrlzroc Win User

    I cant change my address

    Sorry to hear about this issue. Here is the Xbox support link with instructions on how to manage payment options on your account. You may need to remove the old and then add the new.

    https://support.xbox.com/en-US/billing/payment-and-purchases/manage-payment-options-online#7b378c5fc4094ac89ddae2f13e7c00aa

    Let is know if this doesn't help resolve your issue.
  5. TaxingThrower21 Win User

    Switched to Comcast **** all in one router, spotty connections

  6. xMARKxOFxDEATHx Win User

    Console start up is in another language!?!?!

    How did the person change my billing address if that is the case. I mean, if you cant change the billing account once I put it in, how did he do it??
Thema:

I cant change my address

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