I can't install minecraft dungeons, but was able to buy it

Discus and support I can't install minecraft dungeons, but was able to buy it in XBoX Games and Apps to solve the problem; in store it says I own it but for some reason the installation button isn't active. There is a note under the button saying I need admin perrmisions... Discussion in 'XBoX Games and Apps' started by JanRoliński, May 30, 2020.

  1. JanRoliński
    JanRoliński Guest

    I can't install minecraft dungeons, but was able to buy it


    in store it says I own it but for some reason the installation button isn't active. There is a note under the button saying I need admin perrmisions and windows update, I have both of those requirements. If you cant help me, could I have at least my money
    back?

    EDIT: It says: Minecraft Dungeons doesn't work on this device, I have laptop with up to date windows 10

    EDIT2: Managed to download launcher, says i don't own it and sends me back to store to buy it. Starting to suspect microsoft of scam

    :)
     
    JanRoliński, May 30, 2020
    #1
  2. DerSkyless Win User

    I can't install minecraft dungeons, but was able to buy it

    Having an up-to-date version of Windows 10 does not guarantee that this game actually works on this computer. The system specifications must match at least the minimum requirements.

    The Minecraft Dungeons Launcher is not the same version as the windows 10 microsoft store edition, that's why you're being sent to the minecraft website to buy it, since you don't own this version. If you go to https://www.minecraft.net/store/minecraft-dungeons-windows,
    you'll notice that there are three options to buy;

    • Windows 7 and up: This is the Launcher Edition,
      which you probably do not own.
    • Windows 10: This is the Microsoft Store Edition,
      which you probably own.
    • Hero Edition - Windows 10: Also the version from the Microsoft store, but the premium edition.

    Also note that the microsoft store also shows two versions of Minecraft Dungeons, additionally to the other versions that can be purchased on the minecraft website;

    • Windows 10 Edition
    • Xbox One Edition

    Make sure to have selected the correct edition of it, which is here: https://www.microsoft.com/p/minecraft-dungeons/9P8MK4NC0LJB
  3. Mohit Naidu Win User

    Cant install Minecraft Dungeons on Microsoft Store

    The Hero - Edition of Minecraft dungeons isn't installing on my Microsoft store

    when I install Hero - Edition it gives this error code: 0x803FB107

    when I install Minecraft dungeons itself it gives this error code: 0x80073CF3

    Microsoft please help me get Minecraft dungeons and please do the following verification.
  4. lxSakuraixl Win User

    Refund or Help

    I bought minecraft dungeons from the official website minecraftdungeons.com and I bought minecraft hero pass for dungeons on microsoft store on my web browser but it wont install and it wont link to my xbox live microsoft account which is linked to my minecraft
    dungeons account

    I need help or a refund please...
    go to xboxone.com/refund and you should be able to return what you want to return.
  5. Terolek Win User

    Minecraft Dungeons Account with Microsoft

    Translate: Hi everyone, today i'm going to expose my problem, one month ago i pre-order Minecraft Dungeons: Hero Edition, today i tried to install in the official game launcher of mojang, but in that part it appears i need to re-buy the game, when i have
    the game (because i can install this for the Microsoft Store), i would like know if is there any way to link the Microsoft Minecraft Dungeons with the official launcher game
  6. jasbo27 Win User

    Minecraft Dungeons gift code redeemed but still says Buy Now in Minecraft Dungeons Launcher

    You cannot redeem code on Minecrafty Dungeons site. I tried it and it didn't work. It worked on Microsoft store site, i can see in microsoft store, that i have Minecraft Dungeons. On Minecraft Dungeons site it still shows i have to buy it
Thema:

I can't install minecraft dungeons, but was able to buy it

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