I can't log in my account on my xbox app (pc)

Discus and support I can't log in my account on my xbox app (pc) in XBoX Games and Apps to solve the problem; Hello i can't log in my account on my pc (xbox app) and i lost all my game i think... when i press log in do nothing... i play yesterday and all go... Discussion in 'XBoX Games and Apps' started by TheEndz, Nov 22, 2020.

  1. TheEndz
    TheEndz Guest

    I can't log in my account on my xbox app (pc)


    Hello i can't log in my account on my pc (xbox app) and i lost all my game i think... when i press log in do nothing... i play yesterday and all go very well... someone can help me please ?!? sorry for my english im french lol

    :)
     
    TheEndz, Nov 22, 2020
    #1
  2. Aralynn Fox Win User

    Xbox messages will not load on windows 10 PC

    Ok, I checked and my pc is up to date. I logged out and removed my profile from the xbox, then signed out of my account on the pc and android xbox app. I logged back into my xbox, installed the xbox identity app then relogged into my pc account and there
    is still no change.
  3. [Lucas Tavares] Win User

    Xbox Game Pass Ultimate

    Well, I just understood what was going on. On the Xbox Beta app I got to Settings and there were two accounts logged:

    1 - In account I was logged with my Xbox One account (the Ultimate account)

    2 - In Subscription I was logged with my PC account (the account I used to login on the Windows 10 Store for PC to download apps/games/etc).

    So, the first account had the Ultimate Subscription but it was used just for Live stuffs (friends list, cloud data, etc).

    The second account was the account which I used only for my PC and doesn't have any subscription.

    I think all the confusion occured when I did the login on the Xbox app. I just entered with my Xbox Account (Ultimate) and thought It was fine.

    Now what I did to fix it was to go to the Microsoft Store app, then I logged out (my PC only account) and logged with my Xbox Account.

    So, I'm able to download every game now.

    I hope I explained my trouble clearly (english isn't my native language) so that anyone facing the same problem will be able to fix it.

    Thank you all for the help!
  4. BridledBird Win User

    error 0x80a40010

    I have the same problem. I can't log into my account on Xbox and PC, but I can on xbox.com.
  5. KoenScheffer Win User

    Using my brother's game pass ultimate on my pc (he has an xbox one)

    Hello again, I have found a -flawed- solution, I can play the Game Pass Ultimate games with my own account, so I won't disturb my brother.

    The Xbox (beta) app uses the PC account for the subscription, so only logging in the companion app and the Xbox (beta) app with my brother's account doesn't work, because the Xbox (beta) app uses MY account and not my brother's.

    I have then created a second account on my PC, using my brother's e-mail address and logged in the companion app with my account, downloaded a game, launched it, and played with my account. So it works, but it is annoying that I have to switch
    to the second account on my PC in order to play the Game Pass games. Maybe in the future they'll make it more convenient.

    Thakns again for your help, have a nice day!
  6. Windows10XboxOne Win User

    XBL is broken (again)

    Yup can't log in to my xbox app and website that use my live account besides xbox.com
Thema:

I can't log in my account on my xbox app (pc)

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