I can´t play some games of GamePass

Discus and support I can´t play some games of GamePass in XBoX Accessibility to solve the problem; Hi, as I said in the top, I can´t play some gamepass games, I paid 3 months of Gamepass Ultimate, and I can play Forza Horizon 4 only, but the other... Discussion in 'XBoX Accessibility' started by GerardoLopez3, Aug 26, 2019.

  1. I can´t play some games of GamePass


    Hi, as I said in the top, I can´t play some gamepass games, I paid 3 months of Gamepass Ultimate, and I can play Forza Horizon 4 only, but the other games, when I open it appears a screen saying that I´ve to pay for GamePass, even if I already paid for it.
    Please help.

    PD: I paid for 2 months of game pass and converted to game pass ultimate plus a month paid apart.

    :)
     
    GerardoLopez3, Aug 26, 2019
    #1
  2. kev edin Win User

    I can´t play some games of GamePass

    Gamepass ultimate is in beta at present so there are a few problems with some of the games not down loading or not playing 🤔
  3. Scaluh2 Win User

    I can´t play some games of GamePass

    If you are on PC, please check to make sure the account that you are logged into is the same as the one that you've purchased your subscription for. On both PC and console, try searching for the game you are trying to play directly in the Microsoft store
    and see if you are given the option to install directly.

    Additionally, there are some titles that are only available on certain platforms. Are you sure you're trying to install a game that is available on the platform that you're using?
  4. GerardoLopez3 Win User

    I can´t play some games of GamePass

    Hi,

    Try to restart your console/pc sometimes it fixes that issue
    I try that and not fix it
  5. choppyseize Win User

    I can´t play some games of GamePass

    I would check to make sure you have Gamepass for the Xbox and not PC. I would also check to be sure the subscription is under your account and not someone else's
  6. GerardoLopez3 Win User

    I can´t play some games of GamePass

    If you are on PC, please check to make sure the account that you are logged into is the same as the one that you've purchased your subscription for. On both PC and console, try searching for the game you are trying to play directly in the Microsoft store
    and see if you are given the option to install directly.

    Additionally, there are some titles that are only available on certain platforms. Are you sure you're trying to install a game that is available on the platform that you're using?
    Yes, I do. Because I´m downloading the game from the Console´s store itself. For Example DMC 5 show me the message, meanwhile the Forza Horizon 4 open without problems
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I can´t play some games of GamePass

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