I can't reach xbox safety and online privacy settings

Discus and support I can't reach xbox safety and online privacy settings in XBoX on Mobile to solve the problem; I have Minecraft on my phone and got really frustrated when it said: "you can't do multiplayer because of how your Microsoft account is set up". I... Discussion in 'XBoX on Mobile' started by FTS_863, Nov 8, 2019.

  1. FTS_863
    FTS_863 Guest

    I can't reach xbox safety and online privacy settings


    I have Minecraft on my phone and got really frustrated when it said: "you can't do multiplayer because of how your Microsoft account is set up". I searched online and the only way to change it is to go to account.xbox.com and change the Xbox safety and online
    privacy settings, but every time I try to go to that site from any device, it always comes up with an unrelated support page:

    https://support.microsoft.com/en-us...ge-childs-xbox-privacy-online-safety-settings

    I need to be able to get to the page so I can change the settings, but it never works. Any help?

    I can only do it online because I don't have an Xbox console.

    :)
     
    FTS_863, Nov 8, 2019
    #1
  2. StuartATrueRed Win User

    I can't reach xbox safety and online privacy settings

    The reason it redirects you to that page is because your account is a child account. If that is the case, then your only option is to get your parents to change the settings for you, that is if your account is in the family account group.

    The website you should be able to reach if your account is not a child account is this one https://account.xbox.com/en-gb/Settings
  3. XBF Jasmine Z Win User

    why can't i broadcast gameplay on windows 10

  4. XBF George L Win User

    messages not sending on xbox or phone app

    Hello!

    Thanks for reaching out to us here on the forums with this situation. I understand you're having issues with your messages not sending on your devices. Have you taken a look at

    Xbox One online safety and privacy settings
    . Make sure in your privacy and online safety settings are set to allow communications. You can also do it from your console's "Settings' under the "Account" go to the "Privacy & Online Safety". Xbox Live Settings
    then where it says Communication. Make sure sending messages is enabled.
  5. XBF Crystal P Win User

    Privacy and [Mod Removed - Profanity]

  6. XBF Crystal P Win User

    Controle parental Xbox Live [Translation - Xbox Live Parental Control]

    Hi there,

    Thanks for reaching out! I'm sorry to hear
    about the issue you may be having with parental settings. I recommend to try this troubleshooting article:
    Troubleshoot changing online safety or privacy settings on Xbox One.

    If the problem persists,
    You will need to add this child account to an adult accounts family. You can then follow the instructions on this link to manage the child account's privacy settings
    : Xbox One online safety and privacy settings for parents and children.

    Hope this works. Let us know.
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I can't reach xbox safety and online privacy settings

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