i cant remember my xbox account email... i needd to stop my payment

Discus and support i cant remember my xbox account email... i needd to stop my payment in XBoX on Consoles to solve the problem; i have an Xbox one account, but i cant remember my email. i can only remember my password and nota number to my Xbox. i dont use my account anymore so... Discussion in 'XBoX on Consoles' started by LuiSunke, Aug 3, 2019.

  1. LuiSunke
    LuiSunke Guest

    i cant remember my xbox account email... i needd to stop my payment


    i have an Xbox one account, but i cant remember my email. i can only remember my password and nota number to my Xbox. i dont use my account anymore so i need to stop the payment ASAP... please help me

    :)
     
    LuiSunke, Aug 3, 2019
    #1
  2. Legendgenesis Win User

    i cant remember my xbox account email... i needd to stop my payment

  3. XBF Felixx P Win User

    i cant remember my xbox account email... i needd to stop my payment

    Hello LuiSunke !

    Thanks for reaching out to Xbox forums support.

    I would suggest
    creating a "dummy Microsoft account"
    (www.signup.live.com) so you can set up a call back from Xbox Live Support agent.

    Once you get connected to an agent, provide them with your Gamertag or have them search for your account by searching your bank card number that is getting charged. The agent will send you a code through text or email and if you can provide them with
    that code, they'll be able to enter your account / provide you with the email that you don't know / cancel that subscription.

    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
  4. DesolateSteve Win User

    error code 8015d003/password problems

    i have the same problem i cant remember my password now i cant use xbox live gold and im paying monthly for nothing but i cant stop the payment what the hell is goin on
  5. NinjaKiller021 Win User

    Someone was using my account for years!

    OK after even more investigation in my email account I found an email from March 20th 2016 where it asks me to confirm my email adress. I cant remember setting an account up back then, and I also cant remember clicking on the verify button.

    So what could have happened was someone using my email adress to create himself an XBOX live account and somehow managing to approve it without my consent.

    I was also able to see the recent logins with my email adress and they were all done from the US, somewhere near Philadelphia using the XBOX which was bound to it. I also see the IP adress.
  6. Evil 1eprechaun Win User

    account gone

    oh and by the way my son cant remember his email or password..for his xbox live account
Thema:

i cant remember my xbox account email... i needd to stop my payment

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