I can't report a problem because it's a loop

Discus and support I can't report a problem because it's a loop in XboX Insiders to solve the problem; I installed the new beta to test discord calls, I was listening to spotify and it was playing the music weirdly, then I try to report it but it brings... Discussion in 'XboX Insiders' started by /u/--depressed_potato--, Aug 3, 2022.

  1. I can't report a problem because it's a loop


    I installed the new beta to test discord calls, I was listening to spotify and it was playing the music weirdly, then I try to report it but it brings me back to the old insider, asking me to install the new one, I open the new one to report a problem and it says use the report a problem button, which brings me to the old one. I unistalled the old insider and the report button is gone. Help

    submitted by /u/--depressed_potato--
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    /u/--depressed_potato--, Aug 3, 2022
    #1
  2. chrisby360 Win User

    Stuck at the start screen

    I've got the same problem. Can't play the campaign at all because the intro to the first mission keeps looping.
  3. carmine100 Win User

    My Xbox Series X keeps crashing on start up?

    also can you show me where people have reported with one time boot loop problem?
  4. Anthony Vangeli Win User

    Blu-ray App Not Playing Recent UHD Blu-ray Discs, May Need Copy Protection Update

    I’ve posted similar issues there before, even recently, and had the threads quickly closed because they weren’t “relevant” to the insider program itself.

    I’m aware that issues can be directly reported through the “report a problem” app on Xbox consoles that are enrolled into the insider program but I’m not enrolling mine into the insider program with its potentially buggy builds just so I can report a problem, so I was directed to ask here instead. Would be nice if it was easier (and less risky) to report issues, instead of going through all of these support loops.

    Maybe that “report a problem” app should be on every console regardless of insider program enrollment, or the online support have clearer paths to report app issues.
  5. RailTurtle Win User

    Xbox Clubs

    It's okay, thank you so much for trying! This is usually the loop. It's a really weird problem and I wonder if the other users got it resolved or just gave up because they kept getting looped around too.
  6. lindonhall Win User

    Refund on digital products

    And there we still have yet another loop, because you can't get a refund if the purchase is over 2 weeks old.
Thema:

I can't report a problem because it's a loop

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