I cant See my Forza Horizon 4 on my Order History and My Library on Microsoft store.

Discus and support I cant See my Forza Horizon 4 on my Order History and My Library on Microsoft store. in XBoX Games and Apps to solve the problem; I Bought Forza Horizon 4 Last Year on October (I even still have the receipt on my email Address). I am asking a question here because Microsoft have... Discussion in 'XBoX Games and Apps' started by EternalHazer, Sep 12, 2019.

  1. EternalHazer
    EternalHazer Guest

    I cant See my Forza Horizon 4 on my Order History and My Library on Microsoft store.


    I Bought Forza Horizon 4 Last Year on October (I even still have the receipt on my email Address). I am asking a question here because Microsoft have this Get Help App but apparently It doesnt Help me at all so I wanna Email or Send a Ticket to Microsoft
    but that option is Unavailable.

    Hey Microsoft

    - I Cant See it on my Order History

    - Neither on GFWL app and Microsoft Store.

    - i already Researched like 3 hours and i still dont know what to do.

    - If You can do something, I wanna send a Screenshot of my Game Receipt to prove my purchase and dont give me some obvious methods to fix it because i already tried all possible ways you replied to another customers that had the same problem with me.

    :)
     
    EternalHazer, Sep 12, 2019
    #1
  2. XBF Felixx P Win User

    I cant See my Forza Horizon 4 on my Order History and My Library on Microsoft store.

    Hello EternalHazer!

    Once you're able to set up a call back from a customer support agent, the agent will be able to look into your billing account history and confirm that the account that you're using does indeed own the license to the game that you're missing game.


    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    Helpful link below: Check your Xbox purchase history

    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
  3. EternalHazer Win User

    I cant See my Forza Horizon 4 on my Order History and My Library on Microsoft store.

    hey dude. thanks. but the Call Feature does Give me an error. it says that try again but still not working. for the chat featuer, theres no one online right now so i will just try again tomorrow.
  4. {Parity} Win User

    I cant See my Forza Horizon 4 on my Order History and My Library on Microsoft store.

    For purchasing issues you will need to contact
    Xbox Support
    .

    The best way to reach Live Support would be here:
    Xbox Support

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support
  5. Talousministeri Win User

    can't reinstall game (error 0x803f900a)

    It was a console bundle, including forza horizon 4 and forza motorsport 7 (digital download codes). I can see the motorsport in the order history, but horizon isn't there.
  6. JoonsangYu Win User

    I brought Forza Horizon 3, but it is missing in my library.

    This is not game app problem.

    Windows store app does not show my game.

    There is no forza horizon 3 in store library.
Thema:

I cant See my Forza Horizon 4 on my Order History and My Library on Microsoft store.

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