I can't seem to login to any Xbox entities please help!

ALDADDY · Aug 2, 2022

I am not able to log into the Xbox phone app, into my Xbox account on my computer. I am also not able to log into any of my Xbox systems. I have 2 a series S and a XB1. My series S started saying that the account owner was the only one to start the game. When I went to reset my system, I then got caught in an update loop. Reset, Wi-Fi or wired connect then see if update works, repeat. I've tried this several times to no avail. However, I can't get to the site to even acquire the OSU required to try to fix the issue. I get the screen with the two stupid looking people whenever I try to access any solution under my gamertag/account. I'm not sure If I've been hacked, locked out, banned or what. AT THIS POINT ANY AND ALL SUGGESTIONS WOULD BE HELPFUL!

:)

Lucas Lauer

Hello, ALDADDY. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Would you please tell me if you can sign with your Microsoft account on the Microsoft website (https://account.microsoft.com/profile)?

Also, what exact happens when you try to sign in to the Xbox website? Do you receive any error message or are you redirected to the support page?

Waiting for your reply.

ThisGameIsSucky

Microsoft Flight Sim is a separate entity from the Xbox Insiders, that's probably why you're post over there got removed because MS Flight Sim has its own Insider login, forums, etc. Therefore, its got nothing to do with the Xbox Insiders Program at all.

The MS Flight Sim forums may not do you any good right now. I'm also an Insider on their website and can't seem to get logged in either and, using the forums page prompts you to either login or create an account which didn't work for me at all.

So, since there's no official support contact for the game/website I would recommended asking around for help on the MS Flight Sim reddit website. https://www.reddit.com/r/MicrosoftFlightSim/

DrifterX22

Sounds like you may have changed your nickname or gamer tag? I would suggest you login to your Xbox account and verify all your account details. If you updated your gamer tag you may be trying to login with the old tag and need to change that.

choppyseize

Also try clearing the MAC address on the console itself

Settings - All settings - Network - Advanced Network - Alternate MAC address- Clear- Reset

Your console will restart after that. See if that helps you

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console.

I can't seem to login to any Xbox entities please help!