i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help

Discus and support i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help in XBoX Games and Apps to solve the problem; i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help c723f9d0-05a0-4138-811f-c0b0a7b4c7c0 Discussion in 'XBoX Games and Apps' started by TEJAS2001, Jan 29, 2017.

  1. TEJAS2001
    TEJAS2001 Guest

    i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help


    i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help

    :)
     
    TEJAS2001, Jan 29, 2017
    #1
  2. ERROR CODE:801151911 Cannot sign into xbox live

    I cant sign into xbox live through my profile but when none of my profiles are signed in i can connect to xbox live. also i can sign into xbox live through my account on my PC. Please provide suggestions as to why i cant sign in.
     
    SludgyAutumn361, Jan 29, 2017
    #2
  3. MasterLP 2
    MasterLP 2 Guest
    cant download 360 profile on one

    so im having a real problem.

    When im starting a 360 with backwards compatible games i cant sign in to xbox live or into my account but on the one and 360 itself i can sign in just fine can anyone help me pls?
     
    MasterLP 2, Jan 29, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help

    Hey there TEJAS2001!

    It sounds like you might be using the incorrect Microsoft Account to sign into Xbox Live. Do you have a different e-mail address that you use that you can try signing in with?
     
    Mister Maka, Jan 30, 2017
    #4
  5. Mister Maka Win User

    i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help

    Hey there TEJAS2001!

    It sounds like you might be using the incorrect Microsoft Account to sign into Xbox Live. Do you have a different e-mail address that you use that you can try signing in with?
  6. Roosterrock149 Win User

    Change/delete Twitch account

    I can't sign out either, I signed in on my xbox 360 before I had an Xbox one, and once I got xbox one, I wanted to stream and I made a new twitch account to match my YouTube channel name and because I have long since forgotten the password of my old one,
    but when I got twitch on Xbox one and tried to sign in, I was already somehow signed in on my old one and it wouldn't let me sign out
  7. DUDE4396 Win User

    Backwards compatibility not working

    I can choose the sign in button but my account isn’t on the 360 emulator (because a possible solution was to remove the profile off of the xbox one and 360 emulator) so it directs me to download a profile. when this problem first started happening my
    account was on the 360 emulator but if I chose to sign in it would say it couldn’t connect to Xbox live so it couldn’t sign me into my profile.
  8. goyanks135 Win User

    Transfer saves to different account

    Each 360 account can be associated with a Live account.

    Currently I have:

    old 360 account -> associated with my Live account but with the old gamertag

    new 360 account -> associated with my Live account but with the new gamertag

    The new account got created when I downloaded my profile using my microsoft sign in. The old account was associated with the same microsoft sign in but it didn't recognize my gamertag change. Now it won't let me sign in to live because it asks for my microsoft
    sign in details. I'm guessing the sign in fails because it's trying to find the microsoft account associated with the old gamertag.

    I either need to somehow transfer my saves over to the new 360 account so I can upload them to the cloud, or I need someway for my Xbox to realize that my gamertag changed on the old account so I can sign into live again with that account.
  9. ZxDeMoNBoYxZ Win User

    Service alert

    I cant sign into my xbox live account but when i go on to another profile i have it automatically signs me in and on the profile im tring to use its just keeps giving me a message like"Cant connect to Xbox LIVE. Select Test Connection to troubleshoot, or
    try downloading your profile again"
Thema:

i cant sign into my xbox one account, when i sign in, i sign into a old xbox 360 profile. help

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