i can't turn off fortnite crew subscription billing

You can check this article here => Fortnite Crew Subscription FAQs - Fortnite Support (epicgames.com) concerning the Fortnite Crew subscription; However, for any in-game related issues we highly recommend checking further with the developer of the game.

Concerning this matter, we recommend checking this article => Fortnite Crew Subscription FAQs - Fortnite Support (epicgames.com).

Hi Lucas,

I am trying to do it from the Fortnite itself..

There is error like:

There was an error trying to proceed subscription for Fortnite Crew, try the following:

- Some error with previous subscription visit account.microsoft.com/services

- Visit account.microsoft.com/billing/payments and make sure that you have valid payments

- Contact Fortnite support

So trying here as well.

Hi LukeStoffel! My name is Ricardo an independent advisor ready to help you with this situation!

If you are trying to renew the subscription

They are investigating an issue where some Fortnite Crew members are not receiving their V-Bucks and appear inactive despite renewing their Subscription in January. Because this is an ongoing issue, you will be temporarily unable to resubscribe to the Fortnite Crew if your subscription expired or canceled for any reason. Check out the Fortnite Status page for updates.

https://www.epicgames.com/help/en-US/fortnite-c...

Hello @AustinDobson!

Would you please access Get help with purchase errors | Xbox Support regarding the purchase issue.

However, if the link wasn't much helpful, you will need to contact our live agent for them check your account.

Contact us | Xbox Support.