I can’t use the Minecraft marketplace, realms, or multiplayer

Discus and support I can’t use the Minecraft marketplace, realms, or multiplayer in XBoX Games and Apps to solve the problem; Hi, I’ve been trying to buy a realm and some minecoins for days now, and I get the same error message. My account doesn’t let me play due to how my... Discussion in 'XBoX Games and Apps' started by My Shadowshot, Jan 23, 2020.

  1. I can’t use the Minecraft marketplace, realms, or multiplayer


    Hi, I’ve been trying to buy a realm and some minecoins for days now, and I get the same error message. My account doesn’t let me play due to how my account is set up. Which makes no sense because there are 0 restrictions. It then says I have to sign in,
    but I’m already signed in? It also says my Xbox settings do not allow Multiplayer games but Im playing multiplayer just fine in every single other game I play. I can’t connect to the marketplace even though my WiFi is on and working perfectly. What am I supposed
    to do? Nothing helps, and I can’t play with my friends. I’ve tried all your basic troubleshooting stuff, and I don’t have an PC. Just mobile phone and my Xbox. Really making me want to just give up on Microsoft because there’s always issues like this.

    :)
     
    My Shadowshot, Jan 23, 2020
    #1
  2. Indominus099 Win User

    I can’t use the Minecraft marketplace, realms, or multiplayer

    Hey man,

    I would say it's a bug maybe. Copy your saved games and all the other and try reinstalling the game,maybe that will do,anyway acces file exprorer and save all the saves you have then reinstall and paste the old saves into the new folder where MC is,hope
    this will help you:)

    Give it a try as for PC games it works pretty much everytime
  3. ItzMeLauryn Win User

    I can’t use the Minecraft marketplace, realms, or multiplayer

    Hi My Shadowshot,

    Have you tried using a different device to buy the Minecoins/Realm?

    Hope this helps,

    Lauryn
  4. Redshirt1701 Win User

    Minecraft realm for family, children can't login

    From Minecraft/Microsoft -

    https://minecraft.net/en-us/article/minecraft-multiplayer-server-safety

    “Join Multiplayer Games” Settings
    If you have your settings set to block joining multiplayer games, you can’t join any multiplayer games in Minecraft, including shared local worlds, Realms or servers. To enable multiplayer in Minecraft, make sure this setting is set to ‘Allow.’

    However, just like ASCllnaut, that setting was already turned on for my children. In other words I'm in the same boat, we can play on the LAN but not on a realm.
  5. XBF Amber M Win User

    You cannot play on realms

    Hi Namdar54,

    Thanks for reaching out to us in the forums with this question. Regarding Minecraft Realms, in order to have access to its multiplayer features on Xbox One, you would need an active Xbox Live Gold subscription as well. Here are some great support articles
    that can provide further information as well:

    Minecraft Realms Overview

    MINECRAFT REALMS FAQ

    I hope that this information helps you out!

    Let us know if you have any further questions as we'd be happy to assist you.
  6. XBF Amber M Win User

    Minecraft Realms Nintendo Switch

    Hi Alex,

    Thanks for reaching out to us in the forums for this issue with Minecraft Realms on the Nintendo Switch. Based on the message you received, it may be possible that your account doesn't have the correct permissions to access online multiplayer across different
    devices.

    Is your account a child or adult account? Players under 13 years old will have online multiplayer disabled by default with Minecraft and
    won’t be able to join Realms or servers unless a parent changes their account settings.
    For help with changing these account settings, you will need to change your
    Privacy and Online settings of the Xbox Live account.

    For further information on this and other information related to Minecraft Realms or Minecraft on the Nintendo Switch, I recommend the following support articles:

    Minecraft Realms

    Minecraft for Nintendo Switch FAQ

    I hope that this information helps out!
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I can’t use the Minecraft marketplace, realms, or multiplayer

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