I damaged the xbox live gold card code

Discus and support I damaged the xbox live gold card code in XBoX Sales and Promo to solve the problem; Good evening Microsoft, I bought a xbox live gold card for 12 months, but when I scratched the protection to reveal the code I ended up damaging the... Discussion in 'XBoX Sales and Promo' started by Sergio Fernando Nunes, Jan 17, 2019.

  1. I damaged the xbox live gold card code


    Good evening Microsoft,
    I bought a xbox live gold card for 12 months, but when I scratched the protection to reveal the code I ended up damaging the code. I have proof of purchase, activation of the code by the store and the barcode of the card xbox
    live gold 12 months. I wonder if it's possible to redeem the code.
    graciously
    Sérgio Fernando

    :)
     
    Sergio Fernando Nunes, Jan 17, 2019
    #1
  2. OK Fowl Win User

    I damaged the xbox live gold card code

  3. XBF Jasmine Z Win User

    I damaged the xbox live gold card code

    Hi Sergio,

    Thanks for reaching out to us here on the Forums!

    Only support agent will be able to help with this. We on the forums don't have the tools to help with this.
    When you go to
    Contact Us to
    request a callback, follow these steps:

    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support

    I hope this helps a bit more.
  4. Cschlickmann Win User

    I damaged the xbox live gold card code

    Hi. I've had a similar problem with yours. I can not believe you scratched the code so deeply to damage it (probably it did with a coin). When removed with coins the protective cover of the code leaves
    residues that make the same look erased (damaged). Try to pass an eraser to pencil on the same that should make it much more visible.
  5. Smwutches Win User

    I damaged the xbox live gold card code

    You can try contacting support to see if there is anything they can do, but otherwise all you can really do is try to guess the code. http://support.xbox.com/contact-us
  6. MarcosXavier2 Win User

    Erro 8C150009

    CComprei um cartão Xbox live Gold é o código de acesso veio danificado e gostaria de saber como posso resgata_lo.

    [Edit - Translation] - I bought an Xbox Live Gold card is the access code came damaged and I would like to know how I can rescue it.
Thema:

I damaged the xbox live gold card code

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