I didn’t receive tokens in-game when I bought them

Discus and support I didn’t receive tokens in-game when I bought them in XBoX Games and Apps to solve the problem; I wanted to buy some minecraft tokens on ps4 bedrock edition so i could buy a survival world pack but i didn’t receive the tokens but the money has... Discussion in 'XBoX Games and Apps' started by TheLinkinLegend, Dec 19, 2019.

  1. I didn’t receive tokens in-game when I bought them


    I wanted to buy some minecraft tokens on ps4 bedrock edition so i could buy a survival world pack but i didn’t receive the tokens but the money has been taken out of my bank, how do i get the tokens or my money back? (I have the log saying money has gone
    out of my bank)

    Edit 1.

    One of my try to purchase the tokens have finally come through just over 2 hours later, only one purchase hasn’t come through yet

    :)
     
    TheLinkinLegend, Dec 19, 2019
    #1
  2. xDevilxGirlx421 Win User

    I didn’t receive tokens in-game when I bought them

    Hi,

    it can take 24 hours before the tokens are deposited on your account if the tokens arent deposited by then i recommend talking to the minecraft support team
  3. luissolid Win User

    I didn’t receive tokens in-game when I bought them

    You can verify that directly with Playstation Support. The can verify why you dont receive the tokens!

    Regards!
  4. XBF Ezra G Win User

    I bought a game and didn’t receive it

    Hi laughingLakes,

    Thanks for your post. Have you checked your
    order history
    for the purchase? Also, if you have any other accounts on your console, you may want to check them for the game. There is a chance that a profile other than yours could have been signed in to at the time of purchase.

    Please keep us updated.
  5. DrunkenAcid Win User

    I didn’t receive the refund

    Hi aryarahmani,

    With refunds, it can take up to 7-10 business days to receive the refund, depending on your bank. If you have not received the refund within that time frame, reach out to support again to find out what may have happened or what is going on. If they have
    provided you with a transaction ID or ticket number, make sure you have that on hand when calling back in for support and a quicker turnaround.
  6. aryarahmani Win User

    I didn’t receive the refund

    Why i didnt recived the money
Thema:

I didn’t receive tokens in-game when I bought them

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