I got an email saying my account has been suspended, but when I go to enforcement history,...

Discus and support I got an email saying my account has been suspended, but when I go to enforcement history,... in XBoX Accessibility to solve the problem; Like I said, I don’t have any active suspensions listed in my enforcement history, so I don’t even know why I’m suspended, or for how long, or if I... Discussion in 'XBoX Accessibility' started by ZebbyD, Nov 4, 2021.

  1. ZebbyD
    ZebbyD Guest

    I got an email saying my account has been suspended, but when I go to enforcement history,...


    Like I said, I don’t have any active suspensions listed in my enforcement history, so I don’t even know why I’m suspended, or for how long, or if I even AM truly suspended. Since support won’t let me contact them about the issue, do I even have any other options? Or do I just not get to communicate with my friends online anymore?

    The email was over 24 hours ago, so a 24 hour suspension should be over by now anyway.

    :)
     
    ZebbyD, Nov 4, 2021
    #1
  2. SebastienPapillon Win User

    Suspension

    It says “ this account is permanently suspended from xbox network due to inappropriate conduct or content. To go learn more go to enforcement history. “

    Its been about 35h atlease since I got that message and never got an email or nothing..
  3. StoneSuicide Win User

    email compromised

    Microsoft has suspended my account. I know that my email has been compromised because of the hacker changed my security settings and i cannot do anything, when i go cover my account it says that my account/email dosent exist and i cannot recover it because
    the hacker changed my email security settings
  4. LegoNinja187 Win User

    The xbox enforcement thingy.

    In regards to why you are suspended:

    You should receive an email addressed to the email account associated with the gamer tag that received the ban/suspension from Microsoft/Xbox telling you why you were banned. To check your enforcement history, you can go here: https://enforcement.xbox.com/Enforcement/ShowEnforcements
    just make sure to sign in with the affected account.

    In regards to how long you are suspended for:

    You should receive an email addressed to the email account associated with the gamer tag that received the ban/suspension from Microsoft/Xbox telling you when your ban will be lifted. To check your enforcement history, you can go here: https://enforcement.xbox.com/Enforcement/ShowEnforcements
    just make sure to sign in with the affected account.
  5. GabrielMalva227 Win User

    Somebody can reactivate my Microsoft rewards account??

    Why is the account suspended, that is the problem you must fix, if it is suspended, nothing will work with rewards until that is fixed.
    i dont know the problem, when im going login in my account say "your account has been suspended" and when I click on the link about what "can" be, it says that there was an error ...
  6. SamQY Win User

    I got an email saying my account has been suspended, but when I go to enforcement history, there’s nothing there. Support won’t let me contact them about it. What are my options?

    I'm Samy an independent advisor.

    How are you?
    Sometimes it is necessary to clear your console's cache.
    Press and hold your console's power button until the console turns off, remove the console's power cord for 10 seconds, and then turn the console back on.

    I hope it works!
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I got an email saying my account has been suspended, but when I go to enforcement history,...

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