I got charged for a FREE game!!!

Discus and support I got charged for a FREE game!!! in XBoX Games and Apps to solve the problem; I am currently an Xbox Live GOLD Member. I downloaded a FREE game & I get charged for it!? Shall I STOP trusting Xbox? Shall I ALWAYS doubt Xbox?... Discussion in 'XBoX Games and Apps' started by IndianaJones O7, Jun 28, 2019.

  1. I got charged for a FREE game!!!


    I am currently an Xbox Live GOLD Member.

    I downloaded a FREE game & I get charged for it!?

    Shall I STOP trusting Xbox?

    Shall I ALWAYS doubt Xbox?

    I've been trying to resolve this for the longest time to no avail.

    Someone from Xbox, PLEEEEASE FIX THIS.

    Getting charged for a supposedly FREE game IS NOT FAIR! & IT IS NOT RIGHT!

    :)
     
    IndianaJones O7, Jun 28, 2019
    #1
  2. RandyAU93 Win User

    I got charged for a FREE game!!!

    Wrong. A sales transaction requires two participants - the buyer and the seller. The seller makes an offer, and the buyer ultimately agrees to the offer. It's up to the buyer to make sure they agree to and understand the terms of the offer. That's why
    the purchasing process on the Xbox Store has two steps. One is to say you want the content, and the other is to say you confirm that and agree to the presented terms. Each and every time I claim a free game, I make sure that the price is indeed free. I've
    seen it where it isn't, at which time I back out of the deal and try again later.

    I trust Microsoft without question, but I also verify what's on offer.
  3. RandyAU93 Win User

    I got charged for a FREE game!!!

    Unfortunately, you're way past the dispute point for this transaction (maximum of 14 days), as well as with your payment method (most require a dispute within 60 days). When you were claiming the game, did you see a price displayed, but you proceeded anyway?
    Was your Gold active on that date when you completed the purchase?
  4. IndianaJones O7 Win User

    I got charged for a FREE game!!!

    Hello Xbox Ambassador,

    Thank you for replying to my post.

    The game was purchased under the correct account.

    Transaction date: Feb 27, 2019

    Amount: $39.99 (Super Bomberman)

    I've been trying to get it fixed for the looongest time to no avail :(

    Feel free to verify the FREE game via this link

    https://en.m.wikipedia.org/wiki/List_of_Games_with_Gold_games
  5. {Parity} Win User

    I got charged for a FREE game!!!

  6. JOSHUASHALO Win User

    I got charged for a FREE game!!!

    Also you must Delete your Credit card on your xbox if you do not want to buy anything.
Thema:

I got charged for a FREE game!!!

Loading...
  1. I got charged for a FREE game!!! - Similar Threads - got charged FREE

  2. I purchased credits and never got them but was charged!

    in XBoX on Consoles
    I purchased credits and never got them but was charged!: My daughter purchased robux on the game roblox on two separate occasions but i never received the credits, but my bank was charged!!! I opened four tickets trying to explain the situation but...
  3. I got charge twice for shark cards on gta and I only purchase one and it shows on my Xbox I...

    in XBoX Games and Apps
    I got charge twice for shark cards on gta and I only purchase one and it shows on my Xbox I...: I got charge twice for shark cards on gta and i only purchase one card i have proof i only bought one on my console but on my debit card i got charge twice for 49.99...
  4. Xbox Game Pass Free Trial got charged with tons of money!

    in XBoX on Consoles
    Xbox Game Pass Free Trial got charged with tons of money!: I bought for FREE Xbox Game Pass 2 week trial on August 4 and almost 7000 HUF locked in my credit card I need refund!!!! 5cfcbb63-eca6-4cb7-aa7d-acd1ccd1b5cb
  5. After the trial month i dont recive the 3 months free and i got charged the membership.

    in XBoX Sales and Promo
    After the trial month i dont recive the 3 months free and i got charged the membership.: After the test period and waiting for my code to arrive for 3 months free of grove music, it is a date which I did not receive the code that said the promotion. I paid a month of normal...
  6. I got a free xbox360 game from ‘games with gold’ today,but my Credit card charges HK$ 278

    in XBoX Games and Apps
    I got a free xbox360 game from ‘games with gold’ today,but my Credit card charges HK$ 278: I got a free xbox360 game from ‘games with gold’ today,but my Credit card charges HK$ 278.The game names “Saints Row IV”. [Mod Removed] 8e8e044d-41cf-4ee6-ad04-05a30f0a5e95
  7. Got charged for free gold game

    in XBoX on Consoles
    Got charged for free gold game: Hello, used my account to get watchdogs (got live gold subscription) and just received a message from my bank that I was charged for the game. Any idea on how to get my money back? Thanks....
  8. I got charged full price for the lara croft free game in may... can anyone help me with this ...

    in XBoX on Consoles
    I got charged full price for the lara croft free game in may... can anyone help me with this ...: I got charged full price for the lara croft free game in may... can anyone help me with this please. Thanks cc5fe3ab-ffbd-479a-82b7-678a0c2dc149
  9. I got a free month trial because i have zero money and i didn't want to pay but it charged ...

    in XBoX on Consoles
    I got a free month trial because i have zero money and i didn't want to pay but it charged ...: yea. can Microsoft just make me not pay because i just got a free month and i thought it would tell me if I wanted to not pay and cancel or pay on continue, and i went out of state for a week so...
  10. got charged for the free game of the month on xbox live gold

    in XBoX on Consoles
    got charged for the free game of the month on xbox live gold: I have just bought an xbox 360 and joined xbox live gold. The screen said - free games for gold. I downloaded the game and my credit card still got charged ! who can help me get a refund ?...