I got hacked and i cant seem to get my account back.....

Discus and support I got hacked and i cant seem to get my account back..... in XBoX on Consoles to solve the problem; Ok, So on friday i get three emails from Microsoft. 1. a new email has been added to my account. 2. my phone number was deleted from my account. 3. the... Discussion in 'XBoX on Consoles' started by RogueRumble5784, Jul 2, 2018.

  1. I got hacked and i cant seem to get my account back.....


    Ok, So on friday i get three emails from Microsoft. 1. a new email has been added to my account. 2. my phone number was deleted from my account. 3. the email was deleted from my account.... i also recieved a text saying that my phone
    number has been deleted. I also got a call from my bank saying that theres been unusual activity. They charged my card for $150 worth of TERA stuff. A game which ive never played. After about three days of talking to support, they pretty much tell me i need
    to make a new account. Somehow the two step verification is on and when thats on, you're screwed i guess..... i have the email of the guy who hacked me because when i try to sign into my gamer tag, it comes up... I try to go through the password reset but
    at the end it just says that because two step verification is on, they ignore these requests...... like WTF how is it possible that someone can just hack an account so blatantly and theres nothing they can do???????

    :)
     
    RogueRumble5784, Jul 2, 2018
    #1
  2. BASSL0RD
    BASSL0RD Guest
    HELP my account was hacked

    My xbox account was hacked and i got everything back but i still cant login on my xbox
     
    BASSL0RD, Jul 2, 2018
    #2
  3. My account got hacked

    my account got hacked and now email+ pw change -.- i cant set my email and pw back I got hacked and i cant seem to get my account back..... :( need help!
     
    tehBESTupload, Jul 2, 2018
    #3
  4. I got hacked and i cant seem to get my account back.....

    Xbox support should be able to do an unauthorized access unable to recover escalation for you even if TSV is turned on.

    You need to explain to them that you did not turn on TSV that the person that took control of your account turned it on.

    Part of the escalation is creating a new microsoft account so that the escalations team can move all of your information over to the new account.
     
    steeledwand7664, Jul 2, 2018
    #4
  5. steeledwand7664 Win User

    I got hacked and i cant seem to get my account back.....

    Xbox support should be able to do an unauthorized access unable to recover escalation for you even if TSV is turned on.

    You need to explain to them that you did not turn on TSV that the person that took control of your account turned it on.

    Part of the escalation is creating a new microsoft account so that the escalations team can move all of your information over to the new account.
  6. ScornfulSpark4 Win User

    I think my account was hacked

    my ONEM4DST0K13 account got hack and the person put a mod menu on it but now i cant get it back ive changed my password and tried to get it back just and it started working but then it said it couldnt be downloaded :(
  7. RodneyTiller Win User

    Account suspended permanent

    Well that is the problem 1 i cant because i just spent 60$ on a year membership before i got suspended. 2 i had just got my account back from getting hacked. 3 it is suspended
  8. Assassin-7DEB02B5-24 Win User

    My Account was hacked But I Got it back

    I would highly suggest you consider filing an Unauthorized Access request even knowing you may lose access to that account for upwards of a month or more. If you had been compromised, the attacker knows your WLID, first/last name, address, last four of
    your credit card for billing (if you use CC), paypal (if you use PP), alternative e-mails, SMS/phone numbers and historical records of e-mails within your WLID itself. Based on this plethora of information they can simply fill out a form on Windows Live Help,
    fill out a few fields with most of this information (including last known / remembered password since they obviously changed it to one of their own) and perhaps game you again.



    What if they modded your account illegally (change an avatar color for example), added (unbeknownst to you) a phrase or word to your motto or location that is offensive and may result in a future account suspension or ban.



    At your own pleasure or peril.
  9. Kiesey Win User

    My Account was hacked But I Got it back

    Please contact Xbox support and let them know you have the account back.
Thema:

I got hacked and i cant seem to get my account back.....

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