I had a xbox live subscription, but it disappeared and there's no proof it was ever there.

Discus and support I had a xbox live subscription, but it disappeared and there's no proof it was ever there. in XBoX on Consoles to solve the problem; I bought a 12 month subscription in September, I play online all the time. I went to play online today and my subscription menu said I wasn't... Discussion in 'XBoX on Consoles' started by x420House215, Mar 4, 2015.

  1. x420House215
    x420House215 Guest

    I had a xbox live subscription, but it disappeared and there's no proof it was ever there.


    I bought a 12 month subscription in September, I play online all the time. I went to play online today and my subscription menu said I wasn't subscribed to xbox live. I called the support number and there is no proof that I ever had xbox live. This is
    definitely wrong because I play online all the time and now there's no proof that I ever even had xbox live. I tried to explain it to the lady on the phone but she probably thought I was just trying to scheme for a free subscription. Has anyone heard of
    this happening to someone else?

    :)
     
    x420House215, Mar 4, 2015
    #1
  2. Subscription until Jan. 25th, yet it says I don't have Gold.

    I had a 14 day subscription trial that started on 12/20/2014, that conveniently disappeared from my records Christmas day, when everyone said the system was back up yesterday i used another one and now there is no record on my account. If i try to use the
    code again(this time online instead of on ONE) it says the code has already been activated. Really afraid to submit my year subscription without knowing if it will actually go through or if they will remember me for the lost subscription time, system is definitely
    still down.

    I have proof i had the subscription before Christmas due to the Titan Fall achievements but there is no record of ever having a Gold account.

    Hope this gets fixed soon.
     
    RockRabbit115, Mar 4, 2015
    #2
  3. DoS Attack Report

    Frankly no there's nothing Microsoft can do. They need concrete proof to make an enforcement action and since none of it actually went through the Xbox LIVE network there is no proof to be gathered.
     
    VisageOfAnAngel, Mar 4, 2015
    #3
  4. John H._07
    John H._07 Guest

    I had a xbox live subscription, but it disappeared and there's no proof it was ever there.

    According to your profile on the left here, you have a gold subscription.
     
    John H._07, Mar 4, 2015
    #4
Thema:

I had a xbox live subscription, but it disappeared and there's no proof it was ever there.

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