I have a problem with connection to xbox live

Discus and support I have a problem with connection to xbox live in XBoX on Consoles to solve the problem; [img] When i am testing xbox live connection i have a problem ,it shows me that everything is alright except service:service alert... Discussion in 'XBoX on Consoles' started by Darx666, Jan 18, 2019.

  1. Darx666
    Darx666 Guest

    I have a problem with connection to xbox live



    I have a problem with connection to xbox live [​IMG]
    When
    i am testing xbox live connection i have a problem ,it shows me that everything is alright except service:service alert

    :)
     
    Darx666, Jan 18, 2019
    #1
  2. XBF Erick C Win User

    I have problem to connect to xbox live

  3. XBF Jeremy Z Win User

    I have a problem with connection to xbox live

    Hiya Darx666

    Thank you for contacting forum support.

    you can also try to reset the router and modem for 3mins, then reconnect to the console and see if that resolved the service alert notice. Also as the users above have said, please attempt to go online and test your digital content (Games and Apps) and see
    if they have issues launching.

    you may also attempt to set up a DNS and test your network

    Settings> System> Network settings> Your network> Configure Network> DNS settings> Manual> Primary 8.8.8.8> Secondary 8.8.4.4> then test your network.

    Hope this helps.
  4. NeoDan123 Win User

    I have a problem with connection to xbox live

    There was an issue regarding connecting to xbox live on xbox 360. A Tweet was send out and the team is working on the issue.
  5. XBF Brad A Win User

    I have a problem with connection to xbox live

    Hello Darx,

    You are fine, anytime you test the network and there is a service alert it will show there. There has been a service alert most of the day for Xbox 360 purchase and content. As of now the service alert is gone, but could still show when testing network.
    We recommend trying your game and if it works then you are ok. It is just letting you know what could be affecting things, is why it posts when testing network or showing in network status.

    Thanks,

    Brad
  6. FreeAndSay Win User

    I have a problem with connection to xbox live

    Hi Darx,

    Clearing your MAC address may fix this issue, go to Settings > Network > Advanced settings > Alternate MAC address > Clear MAC address > Restart.

    Thank you!
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I have a problem with connection to xbox live

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