I have a problem with logging in to Xbox.com

Discus and support I have a problem with logging in to Xbox.com in XBoX Accessibility to solve the problem; I'm in South Korea, and I don't know how it works in the other countries but at here, I need to confirm my age if I want to log in to Xbox.com... Discussion in 'XBoX Accessibility' started by wjin jung, Apr 23, 2020.

  1. wjin jung
    wjin jung Guest

    I have a problem with logging in to Xbox.com


    I'm in South Korea, and I don't know how it works in the other countries but at here, I need to confirm my age if I want to log in to Xbox.com

    However, if I click the "confirm age" button ( it's in Korean ) and confirm my age using the system of Korea and click confirm,

    the page closes and loads the exact same page I have previously seen; a Xbox.com, with nothing to be seen except the bar at the top and a confirm age button

    What's wrong?? Did I do smth not the way I should've done??

    :)
     
    wjin jung, Apr 23, 2020
    #1
  2. FlashSpirit3 Win User

    I have a problem with logging in to Xbox.com

    I just want to confirm my colleague's likely cause. The screen just returning like that is normally caused by a timeout in response from the Xbox Live Server.

    Another thought, which may help is to go to your account on Xbox/Microsoft and verify your age there. I have found for myself that by doing that I do not get asked for my age anymore, just that I have to accept that I am of age.

    Let us know how it works out. Thank you.
  3. Geth Win User

    I have a problem with logging in to Xbox.com

    It's most likely to do with a large amount of people using Xbox right now.

    A few issues are being caused.
  4. Steak McKeates Win User

    Logging in to Xbox.com problems.

    By the way this started back when the site was redesigned if it helps.
  5. BillowyPanther4 Win User

    Logging in to Xbox.com problems.

    It seems to be fine now. I was logging in from both Fire Fox on Windows and Fire Fox on Mac and it was doing it during both times. Seems to have worked itself out now. Still don't have my account back though.
  6. Mister Fitzer Win User

    Logging in to Xbox.com problems.

    Hey guys, sorry to hear about the login woes! Have you guys tried clearing your cache and cookies, or using a different web browser to log into the website yet? If not, please give that a try, and then let me know how it goes.
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I have a problem with logging in to Xbox.com

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