I have a problem with my account being restricted in forza horizon because of parental...

Discus and support I have a problem with my account being restricted in forza horizon because of parental... in XBoX on Windows to solve the problem; when i click in to the privacy settings on the xbox pc app i just get redirected to some parental control page where it says a parent has to log in... Discussion in 'XBoX on Windows' started by mathiasrahn, Jan 17, 2019.

  1. mathiasrahn
    mathiasrahn Guest

    I have a problem with my account being restricted in forza horizon because of parental...


    when i click in to the privacy settings on the xbox pc app i just get redirected to some parental control page where it says a parent has to log in etc, but i have an adult acc and im not in a family
    on microsoft. is there anyway to remove this? or is there anyway to see the name and email
    registered as a parent to me? plz help its ruining my game experience in forza....

    :)
     
    mathiasrahn, Jan 17, 2019
    #1
  2. XBF Brad A Win User

    I have a problem with my account being restricted in forza horizon because of parental control settings

    Hello Mathia,

    Sorry for the issue with the settings. When an account is a child account, when accessing sites or settings like that it directs you to the privacy settings for a parent account to sign into the site to change them. As you are not sure if you have a parent
    tied to the account or not, you are best to log into the
    Account website
    then go to family. You can view if there is a parent tied to the account. If there isn't then you will need to add a parent account (account over age of 18). Then

    add you as a family member.

    Hope this helps.

    Thanks,

    Brad
  3. Pao_022 Win User

    I have a problem with my account being restricted in forza horizon because of parental control settings

  4. Njal the Blue Win User

    I have a problem with my account being restricted in forza horizon because of parental control settings

    Hi if you have changed your date of birth from the original one, the Xbox will still see the account as a childs one. You can't change it and will have to wait till it turns 18 (20 in South Korea and Japan)
  5. XBF Crystal P Win User

    I have a problem with my account being restricted in forza horizon because of parental control settings

    Hey there!



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day!
  6. mathiasrahn Win User

    I have a problem with my account being restricted in forza horizon because of parental control settings

    Thx my dude it helped out :DD
Thema:

I have a problem with my account being restricted in forza horizon because of parental...

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