I have a problem

Discus and support I have a problem in XBoX Sales and Promo to solve the problem; Estoy tratando de comprar juegos pero me sale un error. Estamos teniendo problemas para procesar su pago y nos gustaría solucionarlo. *Mod... Discussion in 'XBoX Sales and Promo' started by FreddyGodinez Astua, Mar 11, 2019.

  1. I have a problem


    Estoy tratando de comprar juegos pero me sale un error. Estamos teniendo problemas para procesar su pago y nos gustaría solucionarlo.

    *Mod Translation*

    I'm trying to buy games but I get an error. We are having trouble processing your payment and would like to fix it.

    :)
     
    FreddyGodinez Astua, Mar 11, 2019
    #1
  2. Lillithvain Win User

    I have a problem

    I recommend you try deleting your profile from the console and re-download it. If this does not work please call 1-800-4MY-XBOX if you are in the US or Canada or go to
    www.support.xbox.com/contact-us to locate contact information if you live elsewhere.
  3. blueamcat Win User

    I have a problem

    I would definitely talk to Xbox Support about a refund so you can get what you wanted. ;)

    You can chat with them by following the link below, or call them via 800-469-9269

    https://support.xbox.com/en-US/contact-us
  4. {Parity} Win User

    i have a problem

    Try performing a hard reset.

    Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

    If that doesn't work then contact support to find out what is going on with your account. https://support.xbox.com/contact-us
  5. Temhotabot Win User

    I have a problem...

    What model number is the Samsung.



    What video mode do you have selected on the console under System Settings>Display?

  6. GreyPilgrim-CE541714 Win User

    I have A problem

    You have a few options regarding the disc.

    1, Take it to a game retailer and have it buffed, (this sometimes helps make the disc readable if the damage is not too bad).

    2, Rent a copy of the game or borrow it off a friend and install it to your HDD. If your disc is not too damaged it might work.

    3, Buy another copy of the game.

    A good idea would be to place your console somewhere it wont get knocked in the future, because this type of damage mainly occurs when the console it moved while the disc is inside.
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I have a problem

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