I have access to my account but cannot buy xbox gold membership?

Discus and support I have access to my account but cannot buy xbox gold membership? in XBoX on Consoles to solve the problem; each time that i try to buy an xbox gold membership it keeps giving me a pop up on computer saying we will send an email verification code to the email... Discussion in 'XBoX on Consoles' started by Quinna1990, Jan 21, 2014.

  1. Quinna1990
    Quinna1990 Guest

    I have access to my account but cannot buy xbox gold membership?


    each time that i try to buy an xbox gold membership it keeps giving me a pop up on computer saying we will send an email verification code to the email below to verify that you are the correct person, only problem is the email address xbox are showing is
    not the email address that i use to log in or to download my gamertag onto my xbox, it is similar to my email address but it isnt my email address...

    :)
     
    Quinna1990, Jan 21, 2014
    #1
  2. Lost Live Gold after region change

    In January when I got my Xbox One I accidentally registered my account as a US account. Everything continued working as expected except that I could not buy Xbox 360 BC games from my local Live storefront.

    I just changed my region to South Africa and suddenly I no longer have access to Xbox Live Gold. I had a 12month subscription which I have almost 11 months left on and it reflects as active on my subscriptions page, but I cannot access my GwG and cannot buy
    anything on the Deals with Gold sales.

    Please advise how do I restore my Gold status?
     
    PluralSubset660, Jan 21, 2014
    #2
  3. BeerkatUK
    BeerkatUK Guest
    Change Microsoft Account associated with my GamerTag (Xbox Live Account)

    Hello,

    I have looked at those Knowledge Bases but all require me to have GOLD access on my Xbox.

    I cannot access the 'Account' tile as a 'FREE' member so I cannot do this.
     
    BeerkatUK, Jan 21, 2014
    #3
  4. I have access to my account but cannot buy xbox gold membership?

    What you need to do is go to your Xbox account settings (on this website) and edit your email to match your current email. Then have them resend the verification email. That should get you all sorted out. If you have any more problems then just reply here
    or message me and I'll do all I can to help!

    -CHAOS

    Xbox Community Ambassador
     
    Und3rstnd CHAOS, Jan 21, 2014
    #4
  5. BeerkatUK Win User

    Change Microsoft Account associated with my GamerTag (Xbox Live Account)

    Hello,

    I have looked at those Knowledge Bases but all require me to have GOLD access on my Xbox.

    I cannot access the 'Account' tile as a 'FREE' member so I cannot do this.
  6. Und3rstnd CHAOS Win User

    I have access to my account but cannot buy xbox gold membership?

    What you need to do is go to your Xbox account settings (on this website) and edit your email to match your current email. Then have them resend the verification email. That should get you all sorted out. If you have any more problems then just reply here
    or message me and I'll do all I can to help!

    -CHAOS

    Xbox Community Ambassador
  7. Therecanbony1 Win User

    Avatar skins for child account

    but the message on screen is to have an adult purchase them FOR the child account. So, as the adult that owns the xbox live gold account, how do I do what the system is telling me to do? If, as an adult, I can not buy these for my child, why tell me I
    can? And are the very childish avatar skins REALLY only meant for adult players? If child accounts cannot have them, your messaging should not tell the child to ask their parents to purchase them for them. It should just say something like “ Avatar skins (many
    of which are obviously designed for children) cannot be purchased for a child account. So if you, as a parent buy your child an Xbox Live Gold account, please know that 5hey cannot access content design ped for xbox live gold members even with parent permission”.
  8. SaulKD Win User

    Have xbox gold but have no access to multiplayer content.

    I have xbox gold. I have had xbox gold. I tried repurchasing xbox gold and it won't let me because I already have and can't buy it again while I currently have it. The problem is not that I do not have xbox gold. The problem is that I have it and I cannot
    access multiplayer functions.
  9. JustinDirtyGold Win User

    Can I transfer my xbox live gold subscription within the same xbox 360?

    No, to get an Xbox LIVE Gold subscription on another account you will have to buy another Gold subscription, you cannot transfer Gold from one account to another.
Thema:

I have access to my account but cannot buy xbox gold membership?

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