I have been device banned and there is nobody to call

Your ඩී Favorite  · May 26, 2022

I have been banned for sexual and or nudity but I dont remember doing such thing but It might have been my younger brother and now I can't appeal (I have also been console/device banned so I cant do anything on the xbox I have bought) and I understand that there are rules but I think its unfair for people like me that have a life to receive the punishment of someone else. But to cut it short Im just asking if anybody here can give me a number or something to lift the console ban because this is console ban thing is too much

:)

Smwutches

You can find information about console bans at https://support.xbox.com/en-US/help/family-online-safety/enforcement/xbox-live-device-bans but there is no way to contact the enforcement team regarding them.

Daft Badger

I would also contact your bank again.

Doesn't matter if the purchases were made on a debit card or not,if you are disputing the payments then they have cancel that card & investigate.

TrippIE

Contact them again, and specifically say I have unauthorized charges on your account, and if they keep saying it was you, talk to their supervisor or manager. Then this can get straightened out.

Enabl3dGHOST69

I have done all of the above - they are still saying that they were my purchases

HomegrownSilky

Ask them specifically to open an "Unauthorized Access Case" if you haven't already.

I have been device banned and there is nobody to call