I have been with the reward programme for 6 years

Discus and support I have been with the reward programme for 6 years in XBoX Rewards to solve the problem; it says on here you receive 400 vip gems when you renew your gold for 12 months well i been a member for 10 years now i know the rewards scheme didn't... Discussion in 'XBoX Rewards' started by lee boy619, May 25, 2018.

  1. lee boy619
    lee boy619 Guest

    I have been with the reward programme for 6 years


    it says on here you receive 400 vip gems when you renew your gold for 12 months well i been a member for 10 years now i know the rewards scheme didn't start when i got live but i have been apart of the scheme at least 6 years so how comes i have never received
    400 gems once Me if my calculations are correct I'm owed at least 2400 worth of gems please fix this

    :)
     
    lee boy619, May 25, 2018
    #1
  2. KLASHINIKOV
    KLASHINIKOV Guest
    Never received any MS points for renewing my subsricption

    Hi,

    I have been a xbox live member for about 7 years. I have signed up for the rewards programme but i have never received any bonus points for renewing my subscription. I cant recall ever receiving any bonus points since signing up for the rewards programme.

    I have renewed twice since signing up and have never received the points.
     
    KLASHINIKOV, May 25, 2018
    #2
  3. gbmfc100985
    gbmfc100985 Guest
    i have never received any rewards in 6 years

    i have been a rewards member since 2010 and i have never received any rewards in 6 years
     
    gbmfc100985, May 25, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I have been with the reward programme for 6 years

    Since gems just started on October 1, it's not possible to have completed that offer yet.
     
    Smwutches, May 25, 2018
    #4
  5. lee boy619
    lee boy619 Guest
    I understand that but there have been other rewards over the years with the same condition renew your live for 12 months and you receive so and so my point is I have never received anything once
     
    lee boy619, May 25, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Support will check on past offers, but as of July 1, 2014, there are no offers to receive credits for renewing gold.
     
    Smwutches, May 25, 2018
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    XBLRewards8, Nov 3, 2018
    #7
  8. lee boy619 Win User

    I have been with the reward programme for 6 years

    Since gems just started on October 1, it's not possible to have completed that offer yet.
    I understand that but there have been other rewards over the years with the same condition renew your live for 12 months and you receive so and so my point is I have never received anything once
  9. Smwutches Win User

    I have been with the reward programme for 6 years

    Since gems just started on October 1, it's not possible to have completed that offer yet.
  10. XBLRewards8 Win User

    I have been with the reward programme for 6 years

  11. Smwutches Win User

    I have been with the reward programme for 6 years

    Support will check on past offers, but as of July 1, 2014, there are no offers to receive credits for renewing gold.
  12. XBLRewards8 Win User

    Not receiving credits

    Hello SILVAF0XX,

    Our program has a maximum limit of 500,000 Credits awarded per program year, as mentioned in our Terms and Conditions:

    E. Rewards Credits Restrictions

    1. Programme Limit: The maximum number of Rewards Credits a participant can earn in a Programme Year (1 July to 30 June) is 500,000.

    Since you have hit this maximum, your Credits have been unable to be Rewarded. As mentioned above, this limit is set to reset soon. Hope this clears up any confusion!
Thema:

I have been with the reward programme for 6 years

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