I have bought a game and cant play it.. now it says i have to buy it again.. please help

Discus and support I have bought a game and cant play it.. now it says i have to buy it again.. please help in XBoX on Windows to solve the problem; I have bought a game and cant play it.. now it says i have to buy it again.. please help b6ad520e-d28a-415a-a9b2-db0317f1620f Discussion in 'XBoX on Windows' started by C4ptainSunshine, Oct 18, 2020.

  1. I have bought a game and cant play it.. now it says i have to buy it again.. please help


    I have bought a game and cant play it.. now it says i have to buy it again.. please help

    :)
     
    C4ptainSunshine, Oct 18, 2020
    #1
  2. masskilla18 Win User

    Can't Play DLC only regular maps

    i bought the season pass for xbox360 and i cant play it on xbox one they took it from me and now they are saying i have to buy it again.
  3. BigLadShlorp Win User

    i already bought a game but it says i have to buy it again

    just to clarify it is the same account and I cant find it in the purchase history
  4. Saeleth Win User

    i already bought a game but it says i have to buy it again

    In a case like that it is likely an issue of not being logged into the right account. Double check that you are logging into the correct Windows 10 account and not a guest account by accident, I can almost promise that is the issue you are running into.
  5. BigLadShlorp Win User

    i already bought a game but it says i have to buy it again

    I don't have an email receipt but the transaction shows up on my bank app
  6. StuartATrueRed Win User

    i already bought a game but it says i have to buy it again

    Make sure you are logged in on Windows 10 with the same account that was used to purchase the game, then check again. It should show in your library on the Microsoft Store.
Thema:

I have bought a game and cant play it.. now it says i have to buy it again.. please help

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