I have Game Pass Ultimate but am prompted to buy Game Pass PC

Discus and support I have Game Pass Ultimate but am prompted to buy Game Pass PC in XBoX on Windows to solve the problem; I have been using Game Pass Ultimate for the past few months without issue. But when I download the Xbox (Beta) app on my PC and logged in, I was... Discussion in 'XBoX on Windows' started by barrettrgc, Mar 20, 2020.

  1. barrettrgc
    barrettrgc Guest

    I have Game Pass Ultimate but am prompted to buy Game Pass PC


    I have been using Game Pass Ultimate for the past few months without issue.

    But when I download the Xbox (Beta) app on my PC and logged in, I was prompted to purchase Game Pass PC.

    My understanding is that Game Pass PC is included with ultimate.

    How do I fix this issue?

    Thank you in advance

    :)
     
    barrettrgc, Mar 20, 2020
    #1
  2. barrettrgc Win User

    I have Game Pass Ultimate but am prompted to buy Game Pass PC

    All sorted thanks,

    I could download games from the store but when I un-and-reinstalled the app I needed to assign my store account to my xbox one as the default was set to another.

    Thanks again for your help
  3. wi7bit Win User

    I have Game Pass Ultimate but am prompted to buy Game Pass PC

    Something is defiantly not right. This is what I see:


    [​IMG]


    Try uninstalling the app and reinstalling it.

    Have you also tried downloading a game from the store yet on your PC? I know you said you have been using it, not sure if you just meant on your Xbox .
  4. Tesla 746 Win User

    I have Game Pass Ultimate but am prompted to buy Game Pass PC

    First I recommend you make sure that it is the same account email that you use with your Xbox game pass ultimate subscription, you can sign in and link multiple emails to one account, and you can have multiple Xbox accounts that sign in when you type in
    the username and password to One account if they are added to your family. Second, I recommend downloading the Xbox beta app for your PC through the Windows 10 Microsoft store, and not any third-party stores. Third, try clearing the catch on the Xbox program,
    signing out, and signing in. If that doesn't work, try changing your password and signing in on all of your devices again.
  5. barrettrgc Win User

    I have Game Pass Ultimate but am prompted to buy Game Pass PC

    Helloo, thanks for the speedy reply.

    Yes, it is showing the same gamertag as my Xbox in the top right, when I go into settings it prompts me to Get Game Pass for PC


    [​IMG]


    But when I click the manage page it shows that I do have a subscription


    [​IMG]
  6. wi7bit Win User

    I have Game Pass Ultimate but am prompted to buy Game Pass PC

    Great! Glad you got it sorted... 👍
Thema:

I have Game Pass Ultimate but am prompted to buy Game Pass PC

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