I have had two emails from Microsoft today regarding my account, are they real?

Discus and support I have had two emails from Microsoft today regarding my account, are they real? in XBoX on Consoles to solve the problem; Hi, i have had two emails today, the first told me that there are problems depositing xbox rewards into my xbox account and to log in to check my... Discussion in 'XBoX on Consoles' started by Ronin Devil, Mar 15, 2014.

  1. Ronin Devil
    Ronin Devil Guest

    I have had two emails from Microsoft today regarding my account, are they real?


    Hi,

    i have had two emails today, the first told me that there are problems depositing xbox rewards into my xbox account and to log in to check my region is correct. It is correct and I have had no problems in the past. Is my account ok?

    the second is telling me that my one month prepaid xbox live subscription is coming to an end but I haven't used a one month prepaid code. I buy my subscription yearly.

    any comments?

    thank you

    :)
     
    Ronin Devil, Mar 15, 2014
    #1
  2. WPAK
    WPAK Guest
    Received One Year Gold Membership with Bundle. Microsoft is still billing me.

    Hi there,

    just to be sure, the account used by your sone has your Microsoft Account? Or are they two different Microsoft/Xbox Live accounts?

    Also please check if you did receive a confirmation email on the account regarding redeeming the 12M code.
     
  3. Closingracer
    Closingracer Guest
    Closingracer, Mar 15, 2014
    #3
  4. Malacath
    Malacath Guest

    I have had two emails from Microsoft today regarding my account, are they real?

    I had the email about rewards not deposited but when i viewed my account the do appear to have been deposited.

    Have you ever had your subscription extended by a month for any reason as that may show up as a one month subscription even though there may be months left
     
    Malacath, Mar 15, 2014
    #4
  5. Malacath Win User

    I have had two emails from Microsoft today regarding my account, are they real?

    I had the email about rewards not deposited but when i viewed my account the do appear to have been deposited.

    Have you ever had your subscription extended by a month for any reason as that may show up as a one month subscription even though there may be months left
  6. luissolid Win User

    Add ability to move Gamertag to a different Microsoft Account.

    Yes you can change the email account from you gamertag/Microsoft account.

    Its really simple, also you can have more than one email account on your Microsoft account.

    Regards!
  7. SpiralOut46and2 Win User

    Germany "Service Unavailable In Your Region" Error

    I had two profiles on the xbox and none of them work.
    Have you checked both of the email accounts that are used with both of those accounts, especially your main account? Often times, if there are issues or problems or maybe they need you to verify something on your account, they will email you about it. I
    would check your email associated with your Microsoft account(s), including your Spam folders, to see if anything has been to you there regarding this. Good luck!
  8. MildewySnow21 Win User

    Sign In Problem.

    Tried to log in today and this same response on my xbox gamertag, (noy valid) was working fine 2 days ago, but also got 2 emails today too 1 saying 11k microsoft points had been transferred to my a/c from steph199008, this email starts "dear steph199008"
    > this a/c is nothing to do with me at all not even on my friend's list so I don't know how my email address was used to receive this message and the 2nd email said that I had bought 5k microsoft points which I have not, as I was not even logged in today at
    all. My gamertag is Delfi.
  9. UnfoundSavior Win User

    Verifying my account

    hello Sailorrob42,

    I'm sorry to hear what situation you were put into here.

    When i had to Verify my account i had two emails on my Microsoft phone and got it sent via my phone. Please try and check your email thoroughly for any attempt from Xbox for your Verification Code because even with the Microsoft Phone i had trouble finding
    the email, but it was a lot easier finding it there than other Phones i had.

    I hope i was able to help,
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I have had two emails from Microsoft today regarding my account, are they real?

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