I have lost some of my Xbox One game captures after updating the console

Discus and support I have lost some of my Xbox One game captures after updating the console in XBoX on Consoles to solve the problem; I recorded two game clips on the Xbox today (26th Oct 2019), and each of them said 'Game clip recorded', so they should have saved. I checked in the... Discussion in 'XBoX on Consoles' started by NumberLace11613, Oct 28, 2019.

  1. I have lost some of my Xbox One game captures after updating the console


    I recorded two game clips on the Xbox today (26th Oct 2019), and each of them said 'Game clip recorded', so they should have saved. I checked in the 'Recent Captures tab and they were there, but I couldn't upload them to Xbox live/ OneDrive due to being
    offline. So I connected to the internet, where I was immediately asked whether or not to update the console. I said yes, as otherwise I wouldn't have been able to upload the captures due to being offline. Once the upload had finished, I had been signed out
    of my account, and when I checked the captures (I checked ALL folders - recent captures, captures on this Xbox, captures on Xbox live...), they were gone.

    The clips I recorded today are gone, but all others remain untouched.

    Can anyone help? I'd be really grateful!

    :)
     
    NumberLace11613, Oct 28, 2019
    #1
  2. M3tal Daz3 Win User

    I have lost some of my Xbox One game captures after updating the console

    Always save your recorded clips otherwise you might lose them. There is nothing you can do now but I suggest you to always make a back up.
  3. NumberLace11613 Win User

    I have lost some of my Xbox One game captures after updating the console

    Thanks for your advice. : )

    I thought that the clips saved automatically though...

    Do i have to manually upload them to OneDrive/Live in order to save them?

    I couldn't do this as the Xbox needed to update as soon as it connected to the internet.
  4. Zorg Win User

    Captures stored ON my Xbox disappeared

    It's not related to the update.

    The Xbox console has only a limited amount of reserved space for captures, so if that limit is reached, new captures will "push out" older captures.

    If you wish to keep certain captures permanently, you need to use Upload Studio to upload your captures to OneDrive for example.
    I know exactly what you are talking about and this is not the case. EVERY capture I had before a certain time disappeared. Not to mention this was on a less than 1 year old Xbox One X. I had my prior console since launch, taking many many captures and never
    had an old one removed. Even if you were correct and I somehow took more captures in a year than I took in over 3 years on my other xbox, it wouldn't cause everything to disappear. It would gradually push old ones out. Several other people have reported
    to me that they have lost captures after this update and even prior updates, and looking at when I lost mine, it happened right about the time the July update was applied.
  5. AquarrzSudnnym Win User

    How much free Internal disc space is Required for XBox One to perform optimally?

    Typically you want lots of room for updates especially xbox one os updates

    I peraonally dump all my games and have my external.hdds as default install

    300meg to 2gigs for updates after which they goto the xbox reserved area of your hdd

    Id keep it fairly clean of excess usesage

    I have multiple.terbytes of hds
    I understand what your saying but there's reserved space on consoles for OS updates.

    The same goes for captures to the Internal HDD.

    Ever wondered why you're missing captures not uploaded to the cloud?

    There's only so much allocation space, that and formatting.
  6. Mistress Sara Win User

    Destination Arcade

    Hi Jesterruler1,

    I understand your frustration. I have the dragon prop and I'm able to use it, but my husband is unable to use his. There was a dashboard update at some point and he lost use of the dragon.

    That being said, I lost an avatar outfit after one dashboard update, and got it back after another update. So you never know.
Thema:

I have lost some of my Xbox One game captures after updating the console

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