I have Microsoft Solitaire Premium - and still I'm getting ads

Discus and support I have Microsoft Solitaire Premium - and still I'm getting ads in XBoX Games and Apps to solve the problem; I have Microsoft Solitaire Premium. For months now I have been getting ads before I can play my games. I need the ads to stop, or I need a refund..... Discussion in 'XBoX Games and Apps' started by JanRevel, Dec 5, 2021.

  1. JanRevel
    JanRevel Guest

    I have Microsoft Solitaire Premium - and still I'm getting ads


    I have Microsoft Solitaire Premium. For months now I have been getting ads before I can play my games. I need the ads to stop, or I need a refund.. What more can I do?

    This is a public community, not the Microsoft staff, yes? I need to know how to contact Microsoft staff with this problem; so far I've not been able to determine how to do this.

    This has been extremely frustrating. Any suggestions would be helpful. Thank you for any help you can offer.

    :)
     
    JanRevel, Dec 5, 2021
    #1
  2. SylviaWingatevn Win User

    issues with my premium subscription

    I have paid for premium membership twice and still get ads. Sometimes they are cut short but other times the full page of the ad pops up. I don't know what to do about it. I had the premium membership then my computer had to be reset and when I got my
    solitaire games back the ads started again. So I paid a second time and still get ads. What do I do? I'm not paying again!
  3. XBF Mohammed C Win User

    Getting ads in Microsoft Mahjong even though I subscribed to Premium

  4. XBF Mohammed C Win User

    ADS

  5. XBF Brad A Win User

    Microsoft Solitaire Premium still has ads

    Hi Robbie,



    Thanks for reaching out to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there. There is also a
    support sitefor the casual games you can look over also.



    Thanks,

    Brad
  6. StuartATrueRed Win User

    Adverts in Treasure Hunt

    Solitaire Premium is for Solitaire only. You will still get adverts for the other games, such as Treasure Hunt and Minesweeper.
Thema:

I have Microsoft Solitaire Premium - and still I'm getting ads

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