I have my games purchased but is tells me to get them back to them

Discus and support I have my games purchased but is tells me to get them back to them in XBoX Games and Apps to solve the problem; I have my games purchase but it tells me to get them back to them 04fbf8c1-d150-4d8f-91d3-72d6af39013c Discussion in 'XBoX Games and Apps' started by ll Arturo ll195, Aug 9, 2019.

  1. I have my games purchased but is tells me to get them back to them


    I have my games purchase but it tells me to get them back to them

    :)
     
    ll Arturo ll195, Aug 9, 2019
    #1
  2. ENEMYKILLER97 Win User

    I have my games purchased but is tells me to get them back to them

    || Arturo ||195

    There is currently a service outage going on which will prevent you from playing digitally purchased games, viewing memberships, and a few other things. You can see the full outage report here: https://support.xbox.com/en-GB/xbox-live-status and
    keep up to date with the Xbox Support twitter here: https://twitter.com/xboxsupport?lang=en

    It seems like this is a problem that Xbox didn't know could even happen, as the error code that most are getting has never been seen before. Unfortunately this is a sit-and-wait scenario, and we're all in the same chair.

    -
  3. WPAK Win User

    Will I get them back????

    Hi there,

    as far as I know they should replace it with the same limited editions since that is what you bought, but if you want to be really sure I do advise to contact Xbox Support, which can be done via
    support.xbox.com/contact-us
  4. WPAK Win User

    Will I get them back????

    Let us know the results, when all is replaced
  5. Mister Cizl Win User

    Xbox One will only load one game. Others saying do not own this game.

    Hey StruckDragoon87! What games are you having an issue with? Are the games that are telling you, you don't own them, disc or digital? Is there another user on the console that may have purchased them? Post back and let me know!
  6. HASHxBROWNS Win User

    Still no update to use the kinect? :(

    Also with the ali control is going to be amazing! Before i never took them with me because they would break my stealth and get in my way! now I can just say and tell them what to do without having to run up to them and talk to them. I can say stay so then
    I can go in stealth then when done say follow without having to run back to get them......also if their in my way just tell them to follow so they will get out of my way!
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I have my games purchased but is tells me to get them back to them

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