I have notice on screen saying the current profile is not allowed to play Xbox live what does ...

Discus and support I have notice on screen saying the current profile is not allowed to play Xbox live what does ... in XBoX Accessibility to solve the problem; I have notice on screen saying the current profile is not allowed to play Xbox live what does this mean? df7ed8fc-98fb-499e-ad9f-770babecc5b7 Discussion in 'XBoX Accessibility' started by AndyScofield1, Oct 21, 2018.

  1. I have notice on screen saying the current profile is not allowed to play Xbox live what does ...


    I have notice on screen saying the current profile is not allowed to play Xbox live what does this mean?

    :)
     
    AndyScofield1, Oct 21, 2018
    #1
  2. Xbox 360 Live

    Hello,

    Whenever I go and try to play games online, I get this notice on the screen that says "The current profile is not allowed to play on Xbox Live." Does anyone know what I do to fix this?? Any help will be great!

    -TVGW
     
    TVGW-94DAB8F6-9AC5-456D-90AC-9C5BC9629AC2, Oct 21, 2018
    #2
  3. BluffAlmond
    BluffAlmond Guest
    Xbox live

    Hey I trying to log into Xbox live but I get a notice saying the current profile is not allowed to play Xbox live anyone got a idea wot this means
     
    BluffAlmond, Oct 21, 2018
    #3
  4. XBF Leonzo G
    XBF Leonzo G Guest

    I have notice on screen saying the current profile is not allowed to play Xbox live what does ...

    Hello AndyScofield1,

    Thank you very much for bringing this issue to our attention. This message may be due to an account suspension. Is the account a child account? The moderators, ambassadors and volunteer moderators do not have the ability to manage enforcement actions on
    an account. We recommend to contact our enforcement team which can be done by submitting a case review. They can be reached at their website,

    Xbox Enforcement Team
    . The decisions are made and upheld by the enforcement team.
     
    XBF Leonzo G, Oct 21, 2018
    #4
  5. Smwutches
    Smwutches Guest
    Do you have a gold subscription?
     
    Smwutches, Oct 21, 2018
    #5
  6. CIDkidzPILLZ
    CIDkidzPILLZ Guest
    It's quite possible that you may have a past due balance for your account. This would have caused you to lose access to Xbox Live (receive an account suspension) until you pay what's due. If that's the case. Take a look over the following information. How to Pay a Past Due Balance on an Xbox Subscription
     
    CIDkidzPILLZ, Oct 21, 2018
    #6
  7. So if this is correct and my account has been suspended, sureley i should have been notified and given a timescale for the suspension. I have had nothing through telling me of any issue?
     
    AndyScofield1, Oct 23, 2018
    #7
  8. I have notice on screen saying the current profile is not allowed to play Xbox live what does ...

    There are different types of suspensions.

    1. Code of conduct suspensions which would be handled by the enforcement team which you would get an email saying that your account violated certain things in the code of conduct. This will normally come up with a message along the lines of Try something
    else because of your past behavior you can not do this right now (like if your communications suspended and try and start a party) or it will pop up a box basically saying that your suspended. You can look at these at enforcement.xbox.com

    2. Subscription suspensions- is when MS tries to charge the payment option you have on file for say Gold subscription and it doesnt go through they will allow you to continue to use for about another 2-3 weeks while trying to continue to get the payment
    to process before the suspend the subscription. Normally this will just come up saying that you need to purchase Gold. You can check the status of your subscriptions by signing into your account at account.microsoft.com

    The message you are actually getting is normally given when your xbox online safety and security settings are set to not allow online multiplayer these can be checked by following the directions on this support page

    Troubleshoot Changing Online Safety or Privacy Settings on Xbox One

    You would look at solution 2 on that page.

    Let us know if this helps any.
     
    steeledwand7664, Nov 5, 2018
    #8
  9. XBF Leonzo G Win User

    I have notice on screen saying the current profile is not allowed to play Xbox live what does this mean?

    Hello AndyScofield1,

    Thank you very much for bringing this issue to our attention. This message may be due to an account suspension. Is the account a child account? The moderators, ambassadors and volunteer moderators do not have the ability to manage enforcement actions on
    an account. We recommend to contact our enforcement team which can be done by submitting a case review. They can be reached at their website,

    Xbox Enforcement Team
    . The decisions are made and upheld by the enforcement team.
  10. steeledwand7664 Win User

    I have notice on screen saying the current profile is not allowed to play Xbox live what does this mean?

    There are different types of suspensions.

    1. Code of conduct suspensions which would be handled by the enforcement team which you would get an email saying that your account violated certain things in the code of conduct. This will normally come up with a message along the lines of Try something
    else because of your past behavior you can not do this right now (like if your communications suspended and try and start a party) or it will pop up a box basically saying that your suspended. You can look at these at enforcement.xbox.com

    2. Subscription suspensions- is when MS tries to charge the payment option you have on file for say Gold subscription and it doesnt go through they will allow you to continue to use for about another 2-3 weeks while trying to continue to get the payment
    to process before the suspend the subscription. Normally this will just come up saying that you need to purchase Gold. You can check the status of your subscriptions by signing into your account at account.microsoft.com

    The message you are actually getting is normally given when your xbox online safety and security settings are set to not allow online multiplayer these can be checked by following the directions on this support page

    https://support.xbox.com/en-US/xbox-one/security/cannot-change-my-privacy-settings

    You would look at solution 2 on that page.

    Let us know if this helps any.
  11. AndyScofield1 Win User

    I have notice on screen saying the current profile is not allowed to play Xbox live what does this mean?

    So if this is correct and my account has been suspended, sureley i should have been notified and given a timescale for the suspension. I have had nothing through telling me of any issue?
  12. CIDkidzPILLZ Win User

    I have notice on screen saying the current profile is not allowed to play Xbox live what does this mean?

  13. Smwutches Win User

    I have notice on screen saying the current profile is not allowed to play Xbox live what does this mean?

    Do you have a gold subscription?
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I have notice on screen saying the current profile is not allowed to play Xbox live what does ...

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