I have to buy a pc edition, but I bought it with an x-box edition.

Discus and support I have to buy a pc edition, but I bought it with an x-box edition. in XBoX Sales and Promo to solve the problem; What should I do? I'd like you to get a refund or change it to a pc edition. I bought it with a gift card. It can't be downloaded, so it's for xbox... Discussion in 'XBoX Sales and Promo' started by changholee4, Mar 4, 2019.

  1. changholee4
    changholee4 Guest

    I have to buy a pc edition, but I bought it with an x-box edition.


    What should I do? I'd like you to get a refund or change it to a pc edition.
    I bought it with a gift card. It can't be downloaded, so it's for xbox

    Please tell me how to do it.

    Assassin's Creed® Odyssey - ULTIMATE EDITION

    :)
     
    changholee4, Mar 4, 2019
    #1
  2. baltyofgod Win User

    I have to buy a pc edition, but I bought it with an x-box edition.

    Hello you had to check, there are platforms supported. Ubisoft games on PC I have to be purchased from the Ubisoft store.. Then ask for the refund then buy it on Ubisoft.. The Buonon would not work on Ubisoft, but only on the Microsoft Store...
  3. Nixelplex Win User

    I have to buy a pc edition, but I bought it with an x-box edition.

    Your best bet is to request a refund from Microsoft then purchase the game from the Ubisoft store or steam.
  4. StuartATrueRed Win User

    I have to buy a pc edition, but I bought it with an x-box edition.

    You cannot get the pc version of the game from the Microsoft Store. You will need to request a refund from here https://support.xbox.com/en-GB/billing/payment-and-purchases/request-refund Then purchase the game from a PC store, like the ubi store here
    https://store.ubi.com/uk/home
  5. PalmettoBling Win User

    I have to buy a pc edition, but I bought it with an x-box edition.

    If you log into your
    Microsoft Account
    page, and then click Payments & Billing > Order History at the top, that will take you to the purchases made on the Windows and Xbox Store. If you find the purchase in question, click "Get order help" underneath the listing and that will
    take you to a page that will provide the methods to contact the Billing Department to request a refund. That's the best way to go since the contact methods can vary by region. Not all purchases are eligible, but if you let them know that it was a purchase
    for a platform that you don't own and does not work on your device, explaining the situation, that would be your best route.
  6. choppyseize Win User

    I have to buy a pc edition, but I bought it with an x-box edition.

    Where did you buy the game from? The Microsoft Store? I don't think its a play anywhere title.
Thema:

I have to buy a pc edition, but I bought it with an x-box edition.

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