I haven't received the v-bucks in the December promotion of 2018

Discus and support I haven't received the v-bucks in the December promotion of 2018 in XBoX Sales and Promo to solve the problem; I've contacted the support twice and both said I was eligible for the promotion but, couldn't really help with the issue. In the end they just told me... Discussion in 'XBoX Sales and Promo' started by Torridest9, Feb 26, 2019.

  1. Torridest9
    Torridest9 Guest

    I haven't received the v-bucks in the December promotion of 2018


    I've contacted the support twice and both said I was eligible for the promotion but, couldn't really help with the issue. In the end they just told me to post here for some help and recommendations. The promotion was the one that included 3 months of Xbox
    live gold and 1000 v-bucks

    :)
     
    Torridest9, Feb 26, 2019
    #1
  2. Torridest9 Win User

    I haven't received the v-bucks in the December promotion of 2018

    I didn't have gold before that date
  3. Njal the Blue Win User

    I haven't received the v-bucks in the December promotion of 2018

    you'll have to go through support.xbox.com/contact-us as nobody has access or ability to do anything with your account, here on the forums.
  4. Njal the Blue Win User

    I haven't received the v-bucks in the December promotion of 2018

    If memory serves me correct, you had to have no Xbox Live Gold from around October 10th 2018. If you had an active Xbox Live Gold subscription after that cut off date, you were not eligible for the V-Bucks offer.
  5. Smwutches Win User

    I haven't received the v-bucks in the December promotion of 2018

    The promotion was for new accounts or accounts with no history from a certain date as mentioned.
    Actually you could have previously had gold, just not after a certain date which was 10/01/2018

    Terms and conditions:

    Valid only for new subscribers or users who canceled their subscription before 10/1/2018. Limit: 1 offer per account; credit card required. Only valid through link in this offer, in all Xbox Game Pass markets excluding
    Quebec. After first month, subscription continues to be charged at the then-current regular monthly price (subject to change), unless cancelled. Plus applicable taxes. Game catalog varies over time. Not valid for existing subscribers . After promotional period,
    subscription continues to be charged at the then-current regular monthly price (subject to change), unless cancelled. Plus applicable taxes. Limit: 1 offer per account. Only valid through link in this offer, in all Xbox Live markets excluding Quebec. Credit
    card required.
  6. choppyseize Win User

    I haven't received the v-bucks in the December promotion of 2018

    The promotion was for new accounts or accounts with no history from a certain date as mentioned. You may not have been eligible. You should contact whoever told you that you were and have them look into things for you.
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I haven't received the v-bucks in the December promotion of 2018

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