I having trouble with a xbox gift card with the error "code not found" anyone know what I...

Discus and support I having trouble with a xbox gift card with the error "code not found" anyone know what I... in XboX Insiders to solve the problem; I bought two xbox gift cards one was 15 and the other one is 50 the 15 dollar gift card worked the 50 is the one not working. I made sure to check if... Discussion in 'XboX Insiders' started by /u/marcus10164, Nov 9, 2019.

  1. I having trouble with a xbox gift card with the error "code not found" anyone know what I...


    I bought two xbox gift cards one was 15 and the other one is 50 the 15 dollar gift card worked the 50 is the one not working. I made sure to check if all of the code is right and it is and it still shows it I need some help please

    submitted by /u/marcus10164
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    /u/marcus10164, Nov 9, 2019
    #1
  2. XBF Leo G Win User

    Gift card

    Hello FaZe,

    Thank you for posting on the Xbox forums. This error message may indicate that the gift card is not active. Each gift card must be scanned out of the retailer's system correctly in order to become active. The article entitled, "Troubleshoot
    redeem gift card and code issues
    " contains more information about gift card errors. Another great option is to reach out to the
    Xbox support team. The support team will investigate the gift card and provide more options. Be sure to let us know the results!
  3. AngelObullets Win User

    xbox digital gift cards

    I have never heard of that error code... Nor can I find anything about that so it is extremely odd for that to appear. What was the gift card for? Xbox live credit or pass may i ask?.
  4. Quadro FX7950 Win User

    HELP Where do I enter my 9 digit $50 Microsoft Store Gift Code

    Hi,

    I found out you have to buy a MSstore gift card with this code than you get emailed the 25 digit code.
  5. XBF Leslie D Win User

    redeem code problem

    Hi there,

    Thanks for reaching out to us today. Sorry to hear about the trouble trying to redeem your Xbox live code. I would like to clarify a few things, are you trying to redeem the code through the Xbox, Xbox App or online? As suggested above by Sir Cool One
    Try re-entering the code on your gift card. If you have correctly entered the code, try redeeming the code online at
    Redeem Code.

    If you receive an error message with an error code when redeeming a prepaid code, go to
    Error & status code search to find a solution for your specific error code.

    Here's a helpful article on how to
    'Troubleshoot redeem gift card and code issues'
    .

    Hope this helps.
  6. Gimpy_P Win User

    Already used code

Thema:

I having trouble with a xbox gift card with the error "code not found" anyone know what I...

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