I just deleted my last and only message on my XBox One X, It still says I have 1 message.

Discus and support I just deleted my last and only message on my XBox One X, It still says I have 1 message. in XBoX on Consoles to solve the problem; Hello Everyone. I just deleted my last and only message on my XBox One X, It still says I have 1 message. I received a message from Xbox asking me to... Discussion in 'XBoX on Consoles' started by LogicaLucidity, Jul 29, 2019.

  1. I just deleted my last and only message on my XBox One X, It still says I have 1 message.


    Hello Everyone.

    I just deleted my last and only message on my XBox One X, It still says I have 1 message.

    I received a message from Xbox asking me to play the Gears Game and after reading the message I deleted it.

    Unfortunately, there is still a notification with a #1 next to the message icon when you hit the Xbox button on the Remote.

    But, when you go to the communication area there are no messages.

    There are no messages on Xbox.com either. It just sits there with those five blue dots floating by forever loading.

    I have removed the account, cleared the cache, and re-downloaded my account.

    This would not be a skype issue would it?

    Anyone have any thoughts?

    Thanks,

    LL


    I just deleted my last and only message on my XBox One X, It still says I have 1 message. [​IMG]


    :)
     
    LogicaLucidity, Jul 29, 2019
    #1
  2. XBF Ruben D Win User

    I just deleted my last and only message on my XBox One X, It still says I have 1 message.

    Hey there!

    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you again and have a great day!
  3. LogicaLucidity Win User

    I just deleted my last and only message on my XBox One X, It still says I have 1 message.

    Unfortunately, the only account on the Xbox one is mine. I can not test it on another account.

    I have a son but his hands are just big enough to handle the controller.

    He gets to play on the old 360 a few hours a week. He loves it.

    Thank you everyone. I'll sleep on it.

    I'll give it 24-48 hours, and see what happens.

    Maybe then I will think about a factory reset where I keep my games & apps.

    I would report the issue then as well.

    Hopefully it just goes away. Either Way, I will come back and update the thread, no worries.

    I appreciate the feedback.

    LL
  4. ForzaDrift Girl Win User

    I just deleted my last and only message on my XBox One X, It still says I have 1 message.

    Hi,

    This might be a issue with the message system itself best way is to just wait a few hours and it automatically would delete +1 message
  5. XBF Amber M Win User

    I just deleted my last and only message on my XBox One X, It still says I have 1 message.

    Hi LogicaLucidity,

    Thanks for keeping us updated with your replies! When referring to a factory reset, it would be a good option to choose the one that allows you to keep your games & apps installed as a first choice to see if this will clear up any potentially damaging
    file that could be on the system's OS causing this message issue to happen.

    It is never a bad idea to give it a try for troubleshooting as our Ambassador and fellow XBF member have recommended; however, should the messaging issue still remain you can either try a full reset (removing everything) or wait a bit longer to see
    if it sorts itself out finally (this has happened to me in the past as well and did take some time).

    How to reset your console to factory defaults on Xbox One

    Please be sure to know the log in credentials (email address & password) for any profile on your console, and if applicable, the network hardware log ins if using WiFi to connect to the internet as this information will be removed following any factory
    reset.

    Give this a try and update us with the results.

    I hope this helps you a bit more!
  6. MoltenDarkman Win User

    I just deleted my last and only message on my XBox One X, It still says I have 1 message.

    This has happened to me once you delete the message just reset the xbox and when you go back to your home screen and in the message box the message should be gone.
Thema:

I just deleted my last and only message on my XBox One X, It still says I have 1 message.

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