I keep getting Elite Series 2 Controller broken out of the box.

Discus and support I keep getting Elite Series 2 Controller broken out of the box. in XBoX on Windows to solve the problem; So I bought a Series 2, within a week or two, the Left thumbstick started messing up. It would register extra movement even after I let go of the... Discussion in 'XBoX on Windows' started by fuhmus, Apr 9, 2020.

  1. fuhmus
    fuhmus Guest

    I keep getting Elite Series 2 Controller broken out of the box.


    So I bought a Series 2, within a week or two, the Left thumbstick started messing up. It would register extra movement even after I let go of the thumbstick. And I don't mean stick drift, like much worse.

    Then I sent it in for repair and the replacement, in the first week started messing up. The RB would register twice sometimes and the Left stick started messing up just like before.

    Then I sent that controller in for repair and the replacement, literally in a day, now the right stick is making a squeaking sound. And it keeps getting louder to the point that its super annoying. I wouldn't be surprised if other issues come up as I play
    more.

    While I was going through the repair for the first time, I bought a new Series 2. In a few days the Y button became sticky and kept getting worse. Then the RB And LB would register multiple times even though I only pressed once.

    So now I have to send the 2nd replacement in for repair and the new one that I bought for repair as well.

    And I'm sure the replacements of these would come broken as well.

    So my question is what do I do at this point? I love Xbox controllers and been using them for a decade now. I really like the Series 2 but it is just beyond unreliable and it is supposed to be a premium product. I just don't understand.

    :)
     
    fuhmus, Apr 9, 2020
    #1
  2. jasonpickup Win User

    elite series 2

    no don't buy an elite series 2 because ive had 2 brand new elite series 2 and they where both broken out of the box
  3. NaZoooom Win User

    I keep getting Elite Series 2 Controller broken out of the box.

    Hi fuhmus,

    Sorry to hear you have been having issues with your Elite Series 2 controller. Until the replacements come back, you won’t know for sure if they are faulty. I understand the experience you have had so far has not been great but hopefully you will get a great
    unit back.

    At this stage I believe your options would be to either continue making warranty claims or you could try speaking to the retailer you purchased the controller from to see if they can provide a suitable remedy. That could be in the form of a replacement or
    refund however do bare in mind depending on your countries consumer laws, the retailer may not have to offer you anything. It is deffo worth a try going down that route if you are not happy with your controller.

    Hope this helps and good luck :)
  4. Jaxpug Win User

    Controller

    Ive had the baseline controllers for years and keep holding back from pulling the trigger (get it?) for an elite controller. When the series 2 came out, I was ready to go get one, but the fervor died off with reports of disconnecting.

    Right now I’m still waiting to get an elite. I plan on it sometime this year, maybe with the Series X
  5. XBF Crystal P Win User

    Xbox elite series 2 controller issue, anyone else having this problem?

  6. ppbucko Win User

    Elite v2 Controller A button broken (input registering), third faulty Xbox one controller in three months!

    Same problem, A button not always working on Elite series 2 controller, straight out the box. Returned it to Microsoft store, still waiting to hear back from them 1 week on.
Thema:

I keep getting Elite Series 2 Controller broken out of the box.

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