I literally cannot cancel Xbox Game Pass

Discus and support I literally cannot cancel Xbox Game Pass in XBoX Accessibility to solve the problem; When trying to cancel my subscription, I realized there is no way to cancel it. Everything shows me a cancel subscription button, but there is nothing... Discussion in 'XBoX Accessibility' started by PUMA Firefox, Aug 3, 2019.

  1. PUMA Firefox
    PUMA Firefox Guest

    I literally cannot cancel Xbox Game Pass


    When trying to cancel my subscription, I realized there is no way to cancel it. Everything shows me a cancel subscription button, but there is nothing there for me. I tried to manage. I tried using the 'virtual agent' which is completely useless. What
    do I do? It won't let me buy the same subscription from xbox either.

    :)
     
    PUMA Firefox, Aug 3, 2019
    #1
  2. Njal the Blue Win User

    I literally cannot cancel Xbox Game Pass

  3. Jurgen1488 Win User

    I literally cannot cancel Xbox Game Pass

    Hi, the only recommendation I can give you is to solve this problem privately with technical support directly via chat. They will of course want some information from you that you cannot communicate here to the forum.

    Contact Technical support
  4. ngocphi Win User

    I literally cannot cancel Xbox Game Pass

    If you did. Do the one time upgrade dont

    Especially if you had a amount of tjme already on

    It will cancel your subscription and you would lose yoir upgraded time
  5. MightyQuinn75 Win User

    I literally cannot cancel Xbox Game Pass

    Hi sorry you are having issues. There is a live service issue currently for purchase and content usage. The team are aware. This maybe causing you the issue currently. You can keep a check to see when this clears here Xbox
    Live Service Status
    and try again then. If no success please feel free to come back to us.
  6. Smwutches Win User

    I literally cannot cancel Xbox Game Pass

Thema:

I literally cannot cancel Xbox Game Pass

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