I Made A Mistake and I Need Help.

Discus and support I Made A Mistake and I Need Help. in XBoX Rewards to solve the problem; So I redeemed a 3 months of Xbox game pass on accident thinking that it was Xbox live. After I redeemed it I contacted Microsoft support. Since I... Discussion in 'XBoX Rewards' started by SlayingScarab12, May 23, 2018.

  1. I Made A Mistake and I Need Help.


    So I redeemed a 3 months of Xbox game pass on accident thinking that it was Xbox live. After I redeemed it I contacted Microsoft support. Since I redeemed it they said they can cancel it but couldn't refund it and told me to keep it as extra proof. I also
    never used my 14 day free trial for proof that i haven't used it before. So If you can cancel my subscription and grant my the 3 month Xbox live subscription i would be very glad. You can also check my download history as extra proof that I didn't use it
    and i refuse to use it. Please fix this problem for me.

    Order Confirmation: b3fd1cbf-6161-4802-a802-19f3cb773b27

    Code: [Personal Information Removed]

    Sincerely Nour~

    :)
     
    SlayingScarab12, May 23, 2018
    #1
  2. stringaGamer
    stringaGamer Guest
    I made a mistake

    i bought a battle map pack for minecraft its the halloween one but i ment to buy the mash up pack!I Made A Mistake and I Need Help. :(
     
    stringaGamer, May 23, 2018
    #2
  3. KindGryphon
    KindGryphon Guest
    i made a mistake

    The only ones who handle suspensions/bans are the enforcement team. The only way to contact them is by filing for a case review. However since you already admitted to sending a message that was against the rules it would honestly be pointless to do as the
    case review will more than likely get upheld.
     
    KindGryphon, May 23, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I Made A Mistake and I Need Help.

    Since that is not a rewards program issue, rewards support will not be able to assist.
     
    Smwutches, May 23, 2018
    #4
  5. I know but microsoft told me to come here so what else can i do?

    All I want is my xbox live and i can really care less about the xbox game pass.
     
    SlayingScarab12, May 23, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Since it has already been redeemed, phone/chat support would be the only ones who could do anything about it. So you could try contacting them again, but usually once a code has been redeemed there is no way to exchange it for something else.
     
    Smwutches, May 23, 2018
    #6
  7. so there’s nothing I can do..... there goes my 17000 points for nothing :/
     
    SlayingScarab12, May 23, 2018
    #7
  8. XBLRewards8
    XBLRewards8 Guest

    I Made A Mistake and I Need Help.

    Hello SlayingScarab12,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
     
    XBLRewards8, Nov 3, 2018
    #8
  9. SlayingScarab12 Win User

    I Made A Mistake and I Need Help.

    Since it has already been redeemed, phone/chat support would be the only ones who could do anything about it. So you could try contacting them again, but usually once a code has been redeemed there is no way to exchange it for something else.
    so there’s nothing I can do..... there goes my 17000 points for nothing :/
  10. Smwutches Win User

    I Made A Mistake and I Need Help.

    Since it has already been redeemed, phone/chat support would be the only ones who could do anything about it. So you could try contacting them again, but usually once a code has been redeemed there is no way to exchange it for something else.
  11. Smwutches Win User

    I Made A Mistake and I Need Help.

    Since that is not a rewards program issue, rewards support will not be able to assist.
  12. XBLRewards8 Win User

    I Made A Mistake and I Need Help.

    Hello SlayingScarab12,

    This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.
  13. SlayingScarab12 Win User

    I Made A Mistake and I Need Help.

    Since that is not a rewards program issue, rewards support will not be able to assist.
    I know but microsoft told me to come here so what else can i do?

    All I want is my xbox live and i can really care less about the xbox game pass.
Thema:

I Made A Mistake and I Need Help.

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