I need help/ advice with sound issues on xbox one.

Discus and support I need help/ advice with sound issues on xbox one. in XBoX on Consoles to solve the problem; I have my X1 connected via optical connection to my 5.1 receiver and get 5.1 with games xbox video and amazon instant, but not with netflix, now TV,... Discussion in 'XBoX on Consoles' started by DALTON5150-413A8E0A-A06D-4953-984E-6DA7A8249E5C, Aug 26, 2014.

  1. I need help/ advice with sound issues on xbox one.


    I have my X1 connected via optical connection to my 5.1 receiver and get 5.1 with games xbox video and amazon instant, but not with netflix, now TV, xbox music, 4od, I know these app work in 5.1on the 360 as I have a 360 also hooked up the same way direct
    to my receiver. Is there an issue with these apps onew xbox one that I'm not aware of? Or is there a setting I have to adjust?

    :)
     
    DALTON5150-413A8E0A-A06D-4953-984E-6DA7A8249E5C, Aug 26, 2014
    #1
  2. ingcarlos26
    ingcarlos26 Guest
    PIP w/ Xbox One in TV Mode

    Friendly advice: get a good hdmi cable to connect the set top box to the xbox one. This will help you mitigate any hdcp handshake issues.
     
    ingcarlos26, Aug 26, 2014
    #2
  3. Daft Badger
    Daft Badger Guest
    Need Help/Advice with an Xbox One Controller

    As you bought it 2nd hand your best bet would be to return it to the seller as it's unfit for use.
     
    Daft Badger, Aug 26, 2014
    #3
  4. Watch7ower
    Watch7ower Guest

    I need help/ advice with sound issues on xbox one.

    As far as I can remember, Netflix on Xbox 360 had the option to change sound output (stereo or surround) once you had begun playing a video that supported both? Pick a recent movie to test this with; play it and then bring up the controls for subtitles,
    etc and check if there is the option to switch sound output.

    It may or may not be the same for the other apps you're having this problem with.
     
    Watch7ower, Aug 27, 2014
    #4
  5. Watch7ower Win User

    I need help/ advice with sound issues on xbox one.

    As far as I can remember, Netflix on Xbox 360 had the option to change sound output (stereo or surround) once you had begun playing a video that supported both? Pick a recent movie to test this with; play it and then bring up the controls for subtitles,
    etc and check if there is the option to switch sound output.

    It may or may not be the same for the other apps you're having this problem with.
  6. onyxishere Win User

    Account deleted??

    Sorry to hear it. The best I can offer as advice would be to contact Turn 10 Studios to see if they can help with this as it sounds like an in game issue.
  7. XBF Erick C Win User

    xbox live

    Hey there chloe!

    Sorry to hear you are running into these connectivity issues. We would advice that you go through some basic troubleshooting to try and get this issue resolved. Go ahead and follow the support article "I
    need help with my Xbox One network connection
    " and let us know if you still need assistance.

    I hope this helps!
  8. dainja raas Win User

    Need Help And/Or Advice........

    Think very carefully about putting your credit card details on there , I prefer to use pre-paid codes that are available at various retailers.Xbox live is well worth the money in my opinion so yeah , go for it.MS are currently giving away 2 games a month
    free of charge(albeit some are pretty old,but free is free right).
  9. jaspertodd Win User

    Need Help And/Or Advice........

    My personal opinion and what I do is buy a 12 month gold subscription from Amazon, Walmart etc whoever is cheaper. As for xbox live accounts, if both of you want gold live then u both need to pay. As for games just as normal you buy a game either in a store
    or on xbox live dashboard. The reason u need gold is to play multiplayer games, be able to use netflix, amazon, other apps but you still need to pay their subscription fee as well.

    You can also try xbox gold free for 1 month when you make a silver account on your xbox, at least thats how it used to be.
Thema:

I need help/ advice with sound issues on xbox one.

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