I need help been hacked

Discus and support I need help been hacked in XBoX Accessibility to solve the problem; My son's account has been hacked the person deleted his email and oput his in so we have no way of resetting anything and he has access to my credit... Discussion in 'XBoX Accessibility' started by TiffanyMerillat, Apr 25, 2020.

  1. I need help been hacked


    My son's account has been hacked the person deleted his email and oput his in so we have no way of resetting anything and he has access to my credit card info

    :)
     
    TiffanyMerillat, Apr 25, 2020
    #1
  2. TiffanyMerillat Win User

    I need help been hacked

    how long will it take for him to get his things
  3. AridLizard Win User

    I need help been hacked

    but my son has had this account for 5 years and spent a lot of money on his xbox so is there any way I can get the account back
    create a new outlook account just for contacting Microsoft/Xbox Support

    this is just for them to be able to contact you, not a replacement for your sons account.

    you need a fresh account as a security measure so that whoever has taken control of the account cant block your attempts to recover it.
  4. BoyFantasticITA Win User

    I need help been hacked

  5. TiffanyMerillat Win User

    I need help been hacked

    when I go to request a call it says I have to sign into my microsoft account but I cant sign in.
  6. BoyFantasticITA Win User

    I need help been hacked

    Hello Tiffany,

    First you need to CALL the Microsoft Support, The numbers are here: https://support.microsoft.com/it-it/help/4051701/global-customer-service-phone-numbers

    Then, you need to CONTACT your Bank and tell them to ask an replacement of your credit card. As Kasier Van Boom said.

    Then, your account is safe.

    TIP: I highly recommend to enable two-step verification, So that is when someone tries to enter your account, Microsoft will send an code on your phone to put on. So
    NO ONE will enter your account. To enable two-step verification, follow this link.

    Hope I helped you!



    -
Thema:

I need help been hacked

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