I need help removing child consent

Discus and support I need help removing child consent in XBoX Accessibility to solve the problem; When i go to the microsoft family page i scroll down and i see manage child info but it justs keeps refreshing the page over and over again i just need... Discussion in 'XBoX Accessibility' started by ImBigChungus01, Apr 14, 2020.

  1. I need help removing child consent


    When i go to the microsoft family page i scroll down and i see manage child info but it justs keeps refreshing the page over and over again i just need help removing child consent what do i do

    :)
     
    ImBigChungus01, Apr 14, 2020
    #1
  2. ImBigChungus01 Win User

    I need help removing child consent

    When i press manage childs info it just refreshes the page thats all it does
  3. XBF Steven R Win User

    I need help removing child consent

    Hey there ImBigChungus01,

    Thanks for reaching out to the Forums for advice on how to attend to this. I could totally see how this could be pretty confusing. It might be something to do with the browser you're using. I recommend clearing your cookies and cache and then trying again,
    or trying another browser.

    If that does not do the trick, I would definitely suggest getting in contact with
    customer support for more account specific troubleshooting.

    Hope this helps

    Thanks for reading!
  4. DrifterX22 Win User

    I need help removing child consent

    You can remove an account from a family group. The account will still exist, but it won't have the benefits or restrictions it had when it was within the family group. To remove a member from your family group, you must have an adult account, and be the
    one who gave consent.

    1. 1
      Go to family.microsoft.com.
    2. 2
      Sign in with your Microsoft account, then:
      • To remove a child, scroll down and select Manage my child's profile info, select the child, select Remove consent for this child's account, and confirm. Then, go back to your family’s page, and under the child’s name, select More
        options > Remove from family, and confirm.
      • To remove a child because they’re now an adult, or if an adult account has been misclassified as a child account, verify the account.
      • To remove an adult, under that person's name, select More options > Remove from family, and confirm.
      • To leave the family group if you’re the only adult in the family, remove all children first, then find your name, select Leave family, and confirm. You must be over the statutory age to remove yourself.
      • If you're incorrectly listed as a child when you're an adult, see How to change a birthdate on a Microsoft account.
  5. Darra13 Win User

    Parental consent removal from Microsoft family account

    Hi there! Thanks for your reply.

    I had tried this, so all content restrictions are off, but when I go to remove child from family, I get this message:

    You’ll need to remove consent first
    Select Manage my child’s profile info, find your child, then select Remove consent for this child’s account. Then, try removing this member again.

    This is where I am stuck.

    Any idea why I get this?..

    Thanks!
  6. Puppy Fujo Win User

    To change my Xbox from on parental control to normal adult set up so I can purchase straight off Xbox live with out losing any of my data etc . 😊

    Here is some information on parental consent and child accounts including how to remove your account from the
    parental account or verifying age etc. It should walk you through correcting the issue. Let us know if you still need help.
Thema:

I need help removing child consent

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