I need help setting up the XBox One S - Please !

Discus and support I need help setting up the XBox One S - Please ! in XBoX Accessibility to solve the problem; I bought an XBox for my son's birthday. I have a Microsoft account and I created a Microsoft account for him. In setting up the XBOX, I used my son's... Discussion in 'XBoX Accessibility' started by KelliCoulthard, Oct 17, 2020 at 4:12 AM.

  1. I need help setting up the XBox One S - Please !


    I bought an XBox for my son's birthday. I have a Microsoft account and I created a Microsoft account for him. In setting up the XBOX, I used my son's account first. Then it said I needed an account because he is under the age of 13. I added my own existing
    Microsoft account to the XBOX. It's the only XBOX in our home, and the only one we've ever had. I created a family account and added my son.



    My son tried to play Roblox. It said he needed a subscription account to play online. My new XBox came with a Game Pass code and typed it in (using child's account). Then it said that the child account couldn't authorize the credit card (for recurring payment
    purposes). So I switched to my account. The code worked. However, when my son logged into his account to play games, it said: "subscription needed" . The message wanted us to pay more $ again for a subscription that we already had created in our required
    family account. So he cannot use the XBox .

    I read online that one subscription account is shared among all family users signed in to the Home XBOX. What are we doing wrong or can anyone please help us!

    Thank you!

    :)
     
    KelliCoulthard, Oct 17, 2020 at 4:12 AM
    #1
  2. Smwutches Win User

    I need help setting up the XBox One S - Please !

    Make sure your account does have the console set as its Home console. https://beta.support.xbox.com/en-US/help/hardware-network/console/my-home-xbox

    Also, double check what the code is for. What is needed for your son to be able to play Roblox is a Gold subscription. A Gold subscription is required to play online (Roblox is an online only game which is why it's required). Game Pass is like Netflix for
    games. It allows you to access a library of games to play without having to buy games individually. So if the code you got was for Game Pass, it is not the right subscription to allowed him to play online. If it is for Game Pass Ultimate, then he should be
    able to play online (Ultimate includes both Game Pass and Gold).
  3. gds1972 Win User

    how to get wireless internet to play online ?????

  4. gds1972 Win User

    XBOX One S doesnt want to connect to 4K

    Hi

    Please try following this
    troubleshooting
    guide hopefully it should help. One of the first things I would check is the settings for the HDMI port in the television setting as quite often this needs to be changed to allow 4k content to be played.
  5. XBF Ezra G Win User

    Risks Of Mounting Upside Down

    Hi Oliver_Turp,

    Thanks for your post. For information on how to safely set up your Xbox One S console for use, check out this page:

    Xbox One S Positioning
    .

    I hope this helps.
  6. InvolvingCoot Win User

    Help setting up xbox one s

    Speed up Xbox one s update I'm downloading Call Of Duty War War ¡¡.It's going on 6hrs & still downloading.
Thema:

I need help setting up the XBox One S - Please !

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